Business Overview
The Rakuten Group, based in Japan, serves approximately 100 million customers domestically and over 1 billion customers globally, providing over 70 services in various fields such as e-commerce, payment services, financial services, telecommunications, media, and sports.
The Golf Business belongs to the same commerce and marketing company as Rakuten Ichiba and Rakuten Travel, and operates the largest domestic golf course reservation site, "Rakuten GORA".
Department Overview
The Golf Business operates the largest domestic golf course reservation site, ''Rakuten GORA", as its main business.
Over the past few years, we have been expanding various services in both B2C and B2B sectors, building on the foundation of our golf course reservation business.
The Sales Department plays a role in consulting and launching new services to expand customer acquisition for golf courses and other clients.
The Overseas Sales Group collaborates with oversea partner companies to develop outbound (booking of overseas golf courses) and inbound (booking of Japanese golf courses by overseas users) businesses.
This is a field that is expected to continue growing along with the recovery of demand for overseas travel after the COVID-19 pandemic.
Why We Hire
As part of our business strategy to diversify our services, we are expanding our business areas related to overseas markets and are recruiting personnel who can communicate in Japanese, English, and Korean at a business level.
Top-share service in the golf industry
Attractiveness of Decision-Making Authority and Organizational Culture
You will play a key role in a high-growth overseas new business
Career Path (Acquired Skills and Career Progression)
Experience negotiating with overseas clients and project management experience through new service rollouts
Differentiation from Competitors (Advantages Leveraging Rakuten GORA's Resources)
Business expansion leveraging Rakuten GORA's organizational foundation
Position Details
Business operator for overseas business partners.
Customer service (CS) for Korean users who use Rakuten GORA
Negotiation for Japanese golf courses to introduce inbound service
Developing Overseas golf reservation business
You will be responsible for the operations of our business with our partnered Korean companies, including inbound golf course reservations to Korean customers and facilitating golf course reservations in Hawaii and Thailand for Korean users.
Your main mission will be to work with our Korean partner companies to capture the rapidly growing market demand and foster business growth through communication with users.
Golf Business Sales Consulting Department – Overseas Sales Group
Sales Consulting Department: 90 members (average age around 30)
Overseas Sales Group: 4 members
Hawaii-related
Business Positions: 1 member
Asia-related
Business Positions: 2 members
New Graduate Hires: 3 members, Mid-
Career Hire: 1 member
Mid-Career Hires' Background
Experience in reservation-based services such as the travel industry
Experience in handling overseas clients
Mid-Career Hires' Career Path Examples
Promoted from member to leader/manager
Mandatory Qualifications
Sales experience
Business-level language proficiency in Japanese, English & Korean
Desired Qualifications
Golf enthusiasts and golfers are highly welcome
Experienced in reservation business for travel or other activities
Experienced in dealing with end users (customers)
Experience in negotiating with overseas client
Able to communicate effectively
Capable of driving projects with leadership
Responsible and resilient individuals who do not give up in challenging situations
Positive thinker
Able to think from the customer's perspective
Team player
Problem-solving skills
Commitment to international business
Other Information
Additional information on Location
Rakuten Crimson House
1-14-1 Tamagawa, Setagaya-ku, Tokyo
Additional Information On English Qualification
TOEIC Score exceeding 800 (or similar level of English ability) or a University Degree earned in an English-speaking country.
Proof of qualifications will be required by the time of the job offer.
If no evidence is available to prove the qualifications denoted above, taking an IP test, organized by Rakuten, during selection process is required.
Recruitment * Employment type is detailed
Rakuten
#business #consultingsales #commerce #RakutenGORA
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