Technical Consultant

3週間前

Minato Thales

Summary:
The Technical Consultant provides consultancy and technical advice to the Customers.

He/She defines and delivers card product specification based on Customer requirements.

・Provide pre-Sales support, as a complement to the Sales process, including the analysis of the customer requests, in terms of Cards and Solutions (if relevant)

・Understand the customer technical organisation

Provide Thales DIS with market knowledge and competition

・Act actively to understand the Customer's technical needs and to identify the possible solutions, based on Thales DIS current product map.

・Inside the context of his accounts management, the TC is in charge to define the Requirements

・Specifications for the Customers assigned to him/her

・Technical interface for the customers

・In charge of the project management for the card product or FPER

・In charge of coaching and supervising a Project Engineer (PE)

・Part of project implementation of solutions (TSM, remote perso, etc.)

・Write the preliminary requirements specification for any customer project.

・Responsible for the technical answers to RFI and RFQ.

・TC fulfils the 'Customer Project Owner' role by default for all projects with the customer.

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