The Company
Filigran, founded in October 2022, stands out in the cybertech ecosystem for its commitment to revolutionizing cyber threat management with a proactive approach. Its mission is to develop innovative open-source solutions designed to anticipate cyber threats, identify security gaps, and strengthen organizational security posture.
Filigran solutions are now trusted by over 6,000 public and private organizations worldwide.
The Role
The Customer Platform Architect will be responsible for supporting customers in the deployment of their on-premise infrastructure hosting Filigran products, conducting regular health checks, and providing advisory support during the pre-sales process regarding on-premise infrastructure requirements.
The role of the Customer Platform Architect is essential to ensure proper sizing of the infrastructure for new on-premise customers, to adapt deployments to specific technological and security contexts, and to guarantee the reliability of this infrastructure in supporting our customers' threat management operations.
Your Responsibilities
Key Responsibilities
Guide customers through the deployment of their platform: Assist customers in the design, implementation, and configuration of their platform based on their needs.
Manage customers infrastructure issues: Diagnose, resolve, and anticipate technical issues related to the infrastructure.
Conduct platform health checks: Perform on-demand audits to assess the performance and resilience of platforms and recommend improvements.
Ensure technical documentation of the architecture: Write and update architecture-related documentation, ensuring it is clear and accessible to all stakeholders.
Collaborate with other teams: Work closely with the Product team to integrate architectural needs into the products, and with Solution Engineers to support pre-sales efforts in resolving platform issues and addressing design requests.
Who You'll Work With
Briefly describe the team environment and collaboration style:
The CPA APJ reports directly to the VP of Customer Success NA & APJ or to the manager of the CPA function.
The CPA works closely and continuously with Customer Success Managers, Solution Engineers, and Engineering teams.
Profile We're Looking For
Technical skills
Expertise in IT infrastructure (servers, networks, virtualization, etc.).
Proficiency in system architecture and ability to design robust technical solutions.
Experience with cloud environments (AWS, Azure, GCP) and on-premise infrastructure.
Strong problem-solving skills and the ability to diagnose complex infrastructure issues.
Deep expertise in Kubernetes and Helm, including architecting and maintaining highly available clusters, authoring custom Helm charts, and driving automation for large-scale, cloud-native deployments.
Required qualities
Communication skills to explain technical concepts to various audiences (customers, internal teams, both technical and non-technical individuals, etc.).
Analytical mindset and the ability to identify effective solutions for infrastructure challenges.
Ability to integrate the Customer team, with a willingness to learn and understand the products' features, software architecture, and threat intelligence domain.
Team player with collaboration skills, capable of working with multidisciplinary teams.
Meticulousness in managing technical documentation.
Why Join Filigran? More than just a job.
We're a fast-growing, global, and fully remote company on a mission to empower defense teams to be proactive — through open-source solutions that uncover threats and drive action.
What we believe
We believe we do work that matters — uniting defenders into a global community to make security more open, resilient & collaborative.
How we work
That belief fuels how we work — with focus, clarity and high standards. Always with care and respect, never with ego.
What guides us
That focus and care is grounded in our CORE values: Cohesion, Openness, Responsibility, and Equity — the compass that guides our decisions, collaborations, and growth, even when no one's watching.
Compensation & Benefits
Competitive pay + equity — everyone shares in our success
Remote-first, flexible, and balanced — work that fits your life
Your setup, your choice — pick the gear that works for you
Equal Employment Opportunity
We enable cybersecurity through inclusion — from code to culture.
At Filigran, we are proud to be an equal opportunity employer. We believe diversity of our people make our products and our team stronger. We welcome talent of every background, identity, and lived experience — regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, or veteran status.
What matters here is what you bring — not what you look like, where you're from, or how you identify.
Ready to Join Us?
Apply now and help us build the future of the cybersecurity ecosystem — together.
-
Tokyo キンドリルジャパンキンドリルでは、世界が日々依存しているミッション・クリティカルなテクノロジー・システムの設計、構築、管理、およびモダナイズを行っています。多様性を尊重し、その文化や背景に関わらず私たちはあらゆる人材を歓迎します。 · ...
-
Data Platform Architect
19時間前
豊洲, 日本, Renesas ElectronicsModen Data Platfrom (MDP)のグローバル戦略データプラットフォームを支えるAIとBIの活用を支えるルネサスの経験豊富な人材を求めています。最新技術を活用し、時には経営陣と密接に連携して意思決定に参加する機会も得られます。 · ...
-
Japan FiligranThis Customer Platform Architect will support customers in deploying on-premise infrastructure hosting Filigran products. · The role entails conducting regular health checks, · providing advisory support during pre-sales processes, · and ensuring proper sizing of infrastructure f ...
-
Platform Architect
2ヶ月前
Minato ServiceNow Full time￥5,000,000 - ￥10,000,000 per yearYou will be part of the Customer Outcomes team, responsible for helping customers establish a technical foundation in the ServiceNow Platform and design solutions that improve outcomes. The Principal Platform Architect ensures customers use leading practices around instance strat ...
-
Platform Architect
2ヶ月前
Tokyo Zendesk ￥5,000,000 - ￥10,000,000 per yearThe Platform Architect (Zendesk AI) is responsible for all technical, solution, and competitive aspects of the Zendesk AI customer engagement. · Delivering technical product demos, workshops and supporting customer trials. · Working, in conjunction with Sales, Marketing, Core SC ...
-
Platform Architect
4週間前
Tokyo Zendesk ￥5,000,000 - ￥10,000,000 per yearThe Platform Architect is responsible for all technical, solution, and competitive aspects of the Zendesk AI customer engagement. · Delivering technical product demos, workshops and supporting customer trials. · Sales focused and technically savvy with demonstrated success sellin ...
-
Data Platform Architect
19時間前
Toyosu, Japan Renesas ElectronicsWe are seeking an experienced individual that can continue to evolve this service from a platform architecture and technical engineering perspective. · Maintain and evolve the platform architecture design for Renesas's modern data platform · Coordinate with IT infrastructure and ...
-
Tokyo myGwork - LGBTQ+ Business Community ￥8,500,000 - ￥15,000,000 per yearThis job is with Kyndryl, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employe ...
-
Tokyo キンドリルジャパン $1,080,000 - $2,160,000 per yearCustomer Enterprise Architect at Kyndryl. Join us in building a better digital future for our customers.We are looking for an innovative thinker who loves to solve complex problems, and is excited about finding ways to bridge the gap between technology and business needs. · As an ...
-
Tokyo Kyndryl Full time￥10,000,000 - ￥20,000,000 per yearCustomer Enterprise Architect for Banking · Chief Architect is the Technical Authority, the de facto Technical Leader for accounts and large programs/services. · Provides oversight and ensures the viability of all technical activities and programs, coordination across technical a ...
-
Tokyo myGwork - LGBTQ+ Business CommunityThis position offers a chance to connect business needs with IT strategy, designing solutions agile sustainable flexible. · Solve complex problems finding ways bridge gap between technology business needs helping customers achieve goals strategic implementation technology. · ...
-
Tokyo Kyndryl Japan ￥8,000,000 - ￥28,000,000 per yearWe are a mission-critical technology systems design, build, manage and modernize company. We are always moving forward to create a more fair and inclusive world for our employees, customers and communities. · An innovative thinker who loves to solve complex problems. · Finding wa ...
-
Tokyo Imply Remote job$100,000 - $200,000 per yearWe are looking for a Senior Customer Architect to join our team. You will help redefine what is possible with observability and security data. As part of the Customer Experience Team you will play an important role in bringing Imply Lumi to life. · Lumi delivers lightning fast qu ...
-
Tokyo, Japan ImplyWe believe that better insights lead to better decisions and that the right technology can remove barriers spark innovation and create lasting impact In addition to our successful database business were building the industrys first observability warehouse Imply Lumi Built by the ...
-
Tokyo Woven by Toyota ￥900,000 - ￥1,200,000 per yearWe are looking for someone to join our team as a Customer Engineer, Solution Architect for customer inventors.In this role, you will collaborate with our clients to design and implement the latest solutions tailored to their needs and you'll assist fellow teammates / teams by sol ...
-
Tokyo Woven ￥6,000,000 - ￥8,000,000 per yearAbout Woven by Toyota · Woven by Toyota is enabling Toyota's once-in-a-century transformation into a mobility company. · We are looking for someone to join our team as a Customer Engineer, Solution Architect for customer inventors, · In this role, you will collaborate with our cl ...
-
Tokyo Woven by Toyota €60,000 - €120,000 per year· About Woven By Toyota is enabling Toyota's once-in-a-century transformation into a mobility company. Inspired by a legacy of innovating for the benefit of others, our mission is to challenge the current state of mobility through human-centric innovation — expanding what mobili ...
-
Business Architect
2ヶ月前
Tokyo Treasure Data弊社の使命は、企業のデータ活用の民主化を通じて、卓越した顧客体験の創出を支援することです。当社のクラウドベースCDPは、柔軟かつセキュアにビジネス成果を最大化し、企業全体の業務効率や意思決定プロセスを最適化します。 · ...
-
テレワーク可】Pegaスペシャリスト
2週間前
Tokyo 日本インサイトテクノロジー(株) ￥6,000,000 - ￥12,000,000トルド 書法 · Pega Platform 分을 （ Pega Certified Senior System Architect） · Pega Platform （ Java, JSP, HTML, CSS, JavaScript, SQL） · scrum development ,Object-Oriented Language Development Experience · ...
-
Trail Architect
2ヶ月前
Tokyo Salesforce ￥9,000,000 - ￥12,000,000 per yearTrail Architect はSalesforce製品導入プロジェクトを支援するコンサルタントです。お客様が直面するビジネス上の課題や目的を理解した上で、当社のベストプラクティスに基づいた包括的なソリューション設計を行います。 · お客様の成功にフォーカスし、お客様の戦略を理解した上でプロジェクトを推進する · 当社のBestPractice(標準機能、各種ナレッジ)に基づき、広い視野と長期的な視点でお客様のビジネスを中心に捉えながら、お客様やパートナー様と共にビジネスニーズに最適なソリューションを提供する · お客様のニーズ・ビジネスに適合するソリ ...
-
Tokyo myGwork - LGBTQ+ Business Community ￥3,000,000 - ￥6,000,000 per year企業を支える基幹システムのアプリケーションの革新に携わり、ビジネストランスフォーメーションと価値創造をリードしませんか? · Amazon Web Services(AWS)のProfessional Servicesでは、企業のオンプレミス環境上にあるワークロードをAWSへの移行を支援し、これらのシステムをモダナイズすることで、お客様のデジタルトランスフォーメーションをより俊敏かつ弾力的に加速できるように支援するCloud Infra Architectを募集しています。 · お客様とパートナーのオンプレミス環境と稼働するワークロードの評価、計画、動員 ...
