仕事内容:
- セキュリティソフトのサポート業務
- コールセンターでの対応業務
- 企業向けライセンス製品の使用・構築方法の案内
- 問い合わせ内容の一次切り分け
- 応答内容のデータ入力
- 技術部門との質疑応答
アピールポイント:
仕事の醍醐味
- ITコンサルティングから受託開発まで幅広く展開
- 医療・物流・行政など多様な業界の効率化・成長を支援
- 創立20周年を経て第二創業期に突入し、全国へ拡大中
- クライアントニーズに応えるため組織拡大を推進
- チーム体制強化に伴いヘルプデスクオペレーターを募集
歓迎要件
- ITに興味があり、将来エンジニアやサポート職を目指したい方
- 自発的に業務へ取り組める方
- 人の困りごとを解決したい方
- シフト勤務への変更に対応できる方歓迎
【変更の範囲:会社の定める業務】
選考フロー
- 書類選考⇒面接2回⇒内定
求める人材:
- コールセンター・ヘルプデスク業務経験
- メール対応の経験
- ビジネスマナーの基本知識
- 報連相の徹底ができる方
勤務時間・曜日:
9:00~18:00 休憩60分(12:00~13:00)
※シフト勤務できる方も歓迎
休暇・休日:
- 完全週休2日制(土・日)
- 祝日
- 有給休暇(入社6ヶ月後から10日付与。最大20日)
- GW休暇
- 夏季休暇
- 年末年始休暇
- 慶弔休暇
- 産休・育休
勤務地:
- 転勤
原則無し
- 受動喫煙防止措置
対策あり:屋内禁煙
アクセス:
天王洲アイルから徒歩5分
- 東京モノレール天王洲アイル駅
- りんかい線天王洲アイル駅
給与:
月給(基本給) 230,000円 ~
別途、諸手当+住宅手当ほか
残業手当:残業時間に応じて全額支給
※月給はスキル・経験を考慮して決定します
待遇・福利厚生:
- 昇給年2回
- 各種社会保険完備
- 交通費全額支給
- 時間外手当(全額)
- 住宅手当(月1~2万円)
- 扶養手当(配偶者月1万円/子1人5千円)
- 職能手当
- 技術手当
- 業務手当
- 資格取得支援制度
その他:
求人ID:438
職業紹介事業者:株式会社イーチキャリア
【事業内容】
有料職業紹介事業 (許可番号:13-ユ
フリーランス支援サービス
雇用形態: 正社員
給与・報酬: 230,000円 (月給) 以上
平均所定労働時間(1か月当たり): 160時間
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