Description
:Business Overview
The Technology Platforms Division (TPD) is responsible for building and operating the infrastructure and ecosystem platforms which power the Rakuten Group. Our mission is to provide our Rakuten Cloud and Ecosystem Platforms which will deliver Core Value to accelerate the growth of Rakuten Group services.
Department Overview
Our department, B2B BSS Business Development Department (B2BBD), develops and maintains the BSS platform for MNO, VOICE, and ISP services, and is in charge of development and maintenance of IT infra (on-premise and cloud environment) for BSS platform.
Why We Hire
The Enterprise DX Product Management Section smoothly and reliably provides low-price, high-quality services to many customers through the development and operation of information systems (BSS: Business Support System), the provision of enterprise MVNE services, and voice services. We are continuing to build and develop systems for delivery and use, and as a start-up established 3 years ago, we are looking for more team members to help our business expand further. It is expected that this Systems Engineer will develop their career to lead a team of Business Analysts in the future.
Overall Position Details
As a Systems Engineer for MVNE services, your responsibilities will be as follows:
Manage BSS releases
Discuss and gather business requirements and transform them into BSS component/system requirements, to create a Change Request (CR)
Create process/sequence diagram to explain requirements
Analyze the impact of business requirements along with with BSS Engineering (design/dev/QA) team
Review design documents and give sign-off for further development and testing
Ensure business requirements are delivered as per the actual ask, meet
Telecom Industry BSS standards, and own the CR end-to-end
Prepare and coordinate the next MVNO onboarding for BSS
Discuss comprehensively with all parties, planning and clarifying onboarding requirements
Participate in planning with external/internal stakeholders (scope, design, timelines, deliverables, risks/mitigations, etc., but not budget planning)
Support existing customer maintenance and system failures for closure
BSS release test support and release support
Support Ops and QA from a technical perspective
Review SIT, UAT, production sanity test cases for every release
Support security testing process
Support product quality process
Mandatory Qualifications
Solid design experience: Telecom BSS, APIs (REST/SOAP), Oracle DB/SQL Queries, JIRA, Visio, Confluence
Experience in a BA and/or PMO position
Desired Qualifications
Experience as a BA (7 years+) in customer management systems, billing systems, and application management systems
Experience in managing a team of 5 - 10 people (5+ years)
BA/PJM experience in large-scale development
Experience as PM, PMO or PDM
Experience in logical design of NoSQL DB
Experience working as the PIC for functions that integrate with other external systems
Other Details
Work Location: Tokyo
Additional Information on Language
In terms of language use, much of the documentation produced by the business unit is in Japanese; BA outputs are in English. Conversations between business units and BAs are in Japanese and English, while conversations with the development side are mainly in English.
#technologyplatformdiv #business #RakutenMobile
Languages:
English (Overall - 3 - Advanced), Japanese (Overall - 3 - Advanced)-
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