- Provide professional treatment as per spa menu offerings for guests.
- Utilize the Book4time spa software.
- Keep work area neat, clean and quiet at all times.
- Provide information to guests about the services offered in the Spa and Hotel.
- Utilize retail products safely and accurately.
- Provide amenities involved in the Spa treatment to customize and personalize the Spa journey.
- Respond appropriately in any hotel emergency or safety situation.
- Provide a friendly and professional service that exceeds guests' expectations.
- Ensure the hotel's rules and regulations, particularly those related to Fire, Hygiene, Health and Safety, are executed.
- Be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned.
- Attend training and meetings as and when required.
- Perform any additional duties as assigned by the Director of Spa.
- High School education/Diploma or Certification in Spa/Wellness/Holistic modalities preferred.
- Preferred one to two years' experience in a related position with Four Seasons or other organizations.
- Competitive salary, wages, and a comprehensive benefits package.
- Excellent training and development opportunities.
- Complimentary accommodation at other Four Seasons Hotels and Resorts.
- Complimentary dry cleaning for employee uniforms.
- Complimentary employee meals.
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