About the Opportunity

Job Description

Title Sales Support, Assistant Manager

Department      Sales Support Team

Location Tokyo

Reports To       Head of Sales Support Team

Level 4

We are proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our Wholesale Sales Support team and feel like you are part of something bigger.

About your team

Fidelity Investments is a member of Fidelity International, an independent asset management group that offers a range of investment products and solutions to pension funds, institutional investors, and individual investors. The Sales Support Team is responsible for providing sales support to both the Institutional and Wholesale Sales Departments.

About your role
The job of the Sales support means working with Relationship Managers in managing client's inquiry and developing our business with both new and existing clients. The role also includes meeting, day-to-day servicing and reporting needs of these clients. The role will have primary responsibilities as follows:

Key Responsibilities

• Manage the schedules of the Division head and department heads.
• Make travel arrangements for business trips for Division head, department heads, and the sales reps.
• Provide administrative services for Tokyo office.
• Handle expense vouchers of the department and T&E for the Division head, department heads and the sales reps.
• Create data processing and internal materials.
• Handle client contacts with sales reps.
• Support client events and marketing activities such as seminars, meetings, and workshops.
• Arrange internal/external meetings (including overseas offices).
• Handle other general administrative tasks.

About you

• The ability to accurately prioritize tasks and respond flexibly to changing circumstances.
• The ability to manage time schedules effectively.
• The ability to complete tasks with speed, accuracy, and politeness.
• The ability to accurately grasp the needs of others and communicate them logically and concisely.
• The ability to imagine the purpose beyond the given task and return work with added value.
• The ability to respond calmly and carefully to errors and mistakes.
• The ability to take the initiative to solve problems proactively.
• The ability to collaborate with team members and stakeholders as a team player.
• The ability to show always demonstrate high professionalism.

Skills:

• Experience in asset management industry is a plus.
• Solid business communication skills in English and Japanese. Demonstrated ability to communicate and work with all levels of the organization and client organizations.
• Proven ability to support team member to meet client expectations.
• PC literacy - Excel (Vlookup/Pivot etc), Word, PowerPoint
• Relevant knowledge of the rules and regulations governing asset management

Feel rewarded

For starters, we'll offer you a comprehensive benefits package. We'll value your wellbeing and support your development. And we'll be as flexible as we can about where and when you work – finding a balance that works for all of us. It's all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit

For more about our work, our approach to dynamic working and how you could build your future here, visit