Tokyo Rakuten

Job Description
About Organization:
Department Overview
Build and deliver Enterprise Solutions that power the growth of RM B2B business and our clients' success

Expand enterprise product& service portfolio into growth areas

Why We Hire
A core member of the development project for the contact center business, which is a key pillar of Rakuten Mobile's corporate business, and a potential future PMO.

Position Details
As a core member of a new service development project, your scope covers defining requirements, aligning with engineering, tracking issues and progress, preparing and conducting user acceptance testing, managing vendors and contracts, and designing internal operations workflows. Given that many internal stakeholders—including the security team—are non-Japanese, your responsibilities include producing documentation in English and taking part in English-language meetings.

Work Environment
The group you will belong to consists of four members. You will work closely with the sales, SE, and maintenance teams for the assigned products to carry out daily operations.

Mandatory Qualifications
Over two years of experience in the IT industry, basic knowledge of networking, and familiarity with software development and software testing. Skills in Excel and PowerPoint.

Desired Qualifications
Experience in project management

Others
Additional information on Location
Futakotamagawa, Rise Office

Additional Information On Secondment
N/A

Additional Information On Transfer
There is a possibility of domestic and overseas business travel and relocation.

A person who wants to grow together with the service.

A person who can communicate with various stakeholders.

Languages
English (Overall - 3 - Advanced), Japanese (Overall - 4 - Fluent)



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