Join our Customer Care Team to deliver Customer Excellence with leadership expertise and skills.

You will lead, direct and optimize your customer care team to provide customer excellence and sustainable growth.

Drive service improvement activities to ensure customer satisfaction with our products, services and features.

• Focus on customer engagement, satisfaction, retention and reactivation through high levels of service quality and collaboration with operational and commercial stakeholders.
• Own, monitor and drive all sales activities.
• Ensure best-in-class customer onboarding.
• Improve processes and controls for customer contact data, service data and changes in our systems.
• Manage interfaces and information exchange with your team and stakeholders for effective shipment management.
• Improve customer complaint management and delivery against the customer promise.
• Deliver against financial targets and strategic objectives.