JP上での、出品者の満足度の最大化と、売上の最大化を目指します。
主なKPIとして、アカウントマネージャーのアクションの改善、生産性の向上、セラーへのスケーラブルなアクションにつながる提案による全体の売り上げ向上などがあげられます。 主たる職務内容は以下の通りです。
- 出品者パフォーマンスレポートの作成と自動化、およびコンサルティングのためのビジネス分析ツールの開発
- 複雑または曖昧なビジネス要求に対して分析アプローチを定義し、複数のデータソースからビジネスの洞察を導き出す
- アカウントマネージャーの業務効率における課題を特定し、改善のメカニズムを構築する
- アカウントマネージャーの業務効率の最大化と品質向上のため、プロセスを自動化する
- 出品者への付加価値提供、およびアカウントマネージャーの提供するサービスの業務効率向上のため、複数のチームと連携してオフショアリングの範囲を定義し、運用プロセスを構築する。また効果検証と継続的な改善を行う
- 主要なイニシアチブをグローバルチームと協働で推進する。またグローバルからベストプラクティスから学び、日本において最適化した上で展開する
1. 大規模データからビジネスの洞察を導き出せる
2. 積極的かつ自律的に行動し、課題解決を先導できる
3. 結果・目標に対する強いコミットを持っている
4. 俯瞰的、包括的、長期的な視点に立って判断ができる
- Amazonの出品者と購入者視点に立った判断ができる
- PDCAサイクルを自主的に回せる
8. マネジメント層を含めた社内外の関係各者と円滑なコミュニケーションを取ることができる
9. 成長と学習の意欲があり、変化や挑戦に対して好意的である
ダイバーシティ・ワークライフバランスの取り組みについて
Amazonでは、家族と過ごす時間や、趣味に没頭するなど充実したプライベートの時間を大事にすることは、常にInnovativeであり続けるためにとても重要なことと考えます。
Amazonセラーサービス事業本部では、出産、育児、介護など、様々なライフステージイベントなどに合わせ、社員が自由な勤務体系を選択できる環境が整備されており、多くの社員がこうした制度を活用しながら活躍しています。
(例:
フレックスタイム制度、ワークフロムホーム制度、産休・育休、時短勤務制度、など)
Amazon Mass Seller Recruitment Team (SSR/RNL)
Are you interested in contributing to one of Amazon Japan's biggest growth drivers? We are looking for ambitious and motivated sales operations to support new sellers and consult to accelerate revenue growth.
In order to achieve the richest product lineup on Earth, which is Amazon's mission, it is essential for sellers to sell even more diverse products in the future.
The sales operations will develop and implement mechanisms to identify sellers' needs and account managers' challenge, maximize productivity, and improve the quality of actions while closely cooperating with account managers.
Business operations include various aspects of supporting the business, such as defining strategies and programs to achieve business goals, planning, sales automation, report creation, tool development, and streamlining various processes, and we aim to maximize seller's growth on through continuous improvement of the entire program.
The ideal candidate will be comfortable influencing senior external stakeholders, strong analytical skills, a track record of using data and tools to drive business growth and be comfortable operating in an ambiguous environment.
Core Responsibilities:
- Developing business analysis tools for seller performance reporting and automation, and consulting
- Define an analytical approach to complex or ambiguous business requirements and derive business insights from multiple data sources
- Identify issues in account managers' work efficiency and establish improvement mechanisms
- Automate processes to maximize account managers' work efficiency and improve quality
- Collaborate with global teams on key initiatives. Learn from global best practices, optimize and deploy them in Japan.
The individual must be able to:
- Extract complex data from a large-scale database using efficient queries.
- Translate large amount of data into useful information and business insights.
- Develop automated reports and high-quality data tables for business reviews.
- Have a strong commitment to results and goals.
- Make decisions from a comprehensive perspective.
- Run the PDCA cycle independently.
- Set right priorities, manage time effectively and meet deadlines.
- Be willing to grow and learn, and positive for change and challenges.
We believe that it is important to spend private time such as spending time with your family or doing anything you like to spur innovation.
Amazon promotes a fulfilling and flexible work style according to the work volume and lifestyle of each employee.(Example:
Flex Time, Work from Home, Maternity /Parenting /Family Care Leave etc.)
We are open to hiring candidates to work out of one of the following locations:
Tokyo, 13, JPN
BASIC QUALIFICATIONS
- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
- 5+ years of finance, business management and sales operations experience
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
- Experience developing business analytics or equivalent
- Japanese native, high level English skills within speaking, writing and reading (Need to attend the meeting held, lead discussions, and write documents in English)
- Experience working within a highgrowth, technology company
- Experience with data visualization software (e.g., AWS QuickSight or Tableau) or opensource project
就業の場所における受動喫煙を防止するための措置に関する事項については、下記リンク先をご覧ください。
The salary information can be provided individually prior to the 1st interview
賃金に関する条件は、1次面接の前に個別にご案内することができます
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