Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on.
We are looking for an Account Manager to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment.
Renewals Account Manager drives revenue growth by owning the end-to-end renewal process, including the creation and negotiation of renewal quotes and the management of all partner channel inquiries.
The role focuses on maximizing customer retention, identifying upsell and cross-sell opportunities, and expanding existing accounts through proactive engagement and strategic relationship management.
By aligning renewal strategies with customer business needs, the Renewals Account Manager accelerates account growth while strengthening long-term partnerships.What You'll Do
Responsible for upselling customers and identifying opportunities for add-on sales of Acronis products
Develops sales opportunities by researching and identifying potential account; building rapport, providing technical information and explanations; preparing quotations
Handles customer and partner inquiries related to quotes, pricing, co-terming, up-selling and reinstatement of maintenance contracts
Positively interacts and collaborates with Customers, Acronis partners
Identifies and pursues maintenance reinstatement opportunities
Assists in negotiation of maintenance agreements
Work closely with distributor, Acronis Sales manager and Sales Engineers to ensure sales closure
What You Bring
Strong communication and interpersonal skills
Strong time management skills
Ability to articulate product's different features, and answers any questions customers might have
Strong closing sales skills
Knowledge on Salesforce is preferred
Able to make up 30 and above calls each day
Punctual, reliable, and strong attention to detail
Self-motivated, upbeat, organized and highly persistent in follow-ups
Flexible, team player, open to changes in responsibilities and strategies
Fluent English and Japanese
Who We Are
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users.
Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity.
We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries.
Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve.
We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.
Acronis is an equal opportunity employer.All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
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