Site Reliability Engineering

4時間前

Tokyo Guidewire Full time

Required Skills & Experience

  • Bachelor's Degree in Computer Science or related field
  • Familiarity with the Agile software development lifecycle
  • Background with Linux systems administration and strong scripting skills in Bash, Python, Go, etc.
  • Experience in AWS Cloud Platform and its features which includes EC2, VPC, RDS, EKS, Cloud Watch, Cloud Trail, Auto Scaling, IAM, S3, R53, Cloud Front.
  • Experience supporting web applications running on Java / Apache / Tomcat in a live production environment
  • Proven experience with automating systems and infrastructure with Terraform
  • Production-At-Scale support background in a heavily microservice-based world
  • Working with Kubernetes hands-on in a "Been there, Done that" way
  • Strong understanding of Single-Sign On, SAML, oAuth (Bonus points if hands-on experience with Okta)
  • Background utilizing and supporting log analytical tools such as DataDog (Logging and APM)
  • Great understanding of DevOps tools, CI/CD and hands-on experience with git, Bitbucket and TeamCity
  • Seasoned expertise around certificate technology and basic concepts of encryption
  • Solid understanding of concepts surrounding containerized networking and all things IP
  • Experience working with Relational Databases such as Aurora Postgres and/or Oracle RDS
  • Ability to read, write, and speak fluent English
  • Ability to read, write, and speak fluent Japanese (min JLPT N3)
  • Seeking a candidate with a deep appreciation for Japanese work culture, embodying values of teamwork, attention to details.
  • Travel – Expect occasional travel (less than 5%) to other Guidewire offices for training and team meetings

    • Duties & Responsibilities

  • Deploy and operate shared multi-tenant infrastructure for a SaaS microservice-based containerized systems in addition to customer-centric application environments
  • Administer and automate the team's growing presence in AWS
  • Operational support for Guidewire's flagship highly integrated Java-based Insurance Suite web applications
  • Implement and operate a complex single sign-on SAML/OAuth-based central authentication platform
  • Develop and deploy tooling to aid in driving 24x7x365 service operations of critical world-wide systems
  • Automate deployment tasks for core product and infrastructure tools and maintain automation infrastructure
  • Build system documentation and training materials to empower and educate our own and other CCO teams
  • Demonstrated ability to excel in on-call responsibilities, adeptly managing rotations and providing weekend support to ensure seamless operations

    • Required Skills & Experience

  • Bachelor's Degree in Computer Science or related field
  • Familiarity with the Agile software development lifecycle
  • Background with Linux systems administration and strong scripting skills in Bash, Python, Go, etc.
  • Experience in AWS Cloud Platform and its features which includes EC2, VPC, RDS, EKS, Cloud Watch, Cloud Trail, Auto Scaling, IAM, S3, R53, Cloud Front.
  • Experience supporting web applications running on Java / Apache / Tomcat in a live production environment
  • Proven experience with automating systems and infrastructure with Terraform
  • Production-At-Scale support background in a heavily microservice-based world
  • Working with Kubernetes hands-on in a "Been there, Done that" way
  • Strong understanding of Single-Sign On, SAML, oAuth (Bonus points if hands-on experience with Okta)
  • Background utilizing and supporting log analytical tools such as DataDog (Logging and APM)
  • Great understanding of DevOps tools, CI/CD and hands-on experience with git, Bitbucket and TeamCity
  • Seasoned expertise around certificate technology and basic concepts of encryption
  • Solid understanding of concepts surrounding containerized networking and all things IP
  • Experience working with Relational Databases such as Aurora Postgres and/or Oracle RDS

    • Personal Qualities & Soft Skills

  • A no-fear approach to ambiguity and a startup-like culture
  • You greatly prefer CLIops to ClickOps
  • You enjoy teaching and being a mentor to others
  • Outstanding troubleshooting skills: ability to think critically and display an aptitude for problem solving
  • Strongly analytical mind with an appetite for process development and improvement
  • Display a strong work ethic and do whatever it takes to get the job done
  • A highly positive can-do attitude with a knack for being a great teammate
  • Excellent communication skills and ability to explain complex technical concepts to a varied audience
  • Demonstrate strong follow-through and consistently keep commitments to customers and employees

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