At eBay, we're more than a global ecommerce leader — we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

Job Description: Ticket Business Development & Operations Manager (10+ Years of Experience)

1. Business Overview

eBay Japan is the Japanese subsidiary of eBay, one of the world's largest online marketplaces headquartered in Silicon Valley, USA. In Japan, eBay Japan operates Qoo10, a shopping platform widely supported by Gen Z consumers and recognized as a leader in beauty and lifestyle trends.

Experiences driven by culture and entertainment are a core element of the lifestyle proposed by Qoo10. The company aims to become a major player in Japan's entertainment market by connecting online and offline experiences, including concerts and live events across the country.

2. Background of Recruitment

To accelerate the growth of our Entertainment Marketing business and expand market share, we are seeking a seasoned professional who can take full ownership of ticket rights acquisition and the advancement of ticketing systems.

This position will be responsible for end-to-end ticket operations in Japan within the Entertainment Marketing (ENT MKT) function. The role covers all aspects of the Qoo10 ticket business, including branding in the entertainment market, system operations, ticket rights acquisition, vendor management, and cross-functional and external communications.

3. Position Overview

• Department: Entertainment Marketing – Ticket Business Division, eBay Japan (Qoo10 Operator)

• Role: Execution and full operational management of the ticket business on the Qoo10 Japan platform

4. Key Responsibilities

• Supply Chain & Partnership Development:
  Secure exclusive ticket inventory and advance sales rights through partnerships with Japanese talent agencies, promoters, and venue operators.

• Ticketing System Advancement:
  Lead the planning and implementation of services optimized for the Japanese market, including lottery-based ticketing systems, e-ticket solutions, and anti-scalping/fraud prevention measures.

• Cross-Border Collaboration:
  Execute strategies for introducing global entertainment content into the Japanese market and for inbound ticketing targeting overseas fans.

5. Required Qualifications (Must Have)

• Experience:
  10+ years of hands-on experience at a ticketing company or a music/entertainment IP-related organization.

• Domain Knowledge:
  Deep understanding of Japan's ticket distribution ecosystem, including payment and issuance systems, resale rules, and relevant regulations.

• Industry Network:
  Established direct communication channels with entertainment industry stakeholders and event organizers.

6. Preferred Qualifications (Nice to Have)

• Experience launching or renewing ticket services within an EC platform.

• Experience developing data-driven marketing strategies and improving user experience (UX).

• Fluency in Japanese (native or business level).

• Korean language skills are a plus (business-level proficiency preferred).

• Strong communication skills in a global IT and multicultural environment.

7. Employment Conditions

• Employment Type: Full-time

• Location: Tokyo (Head Office)

• Working Hours: 8 hours per day (flexible working hours available)

• Holidays: Five-day workweek with two consecutive days off

• Compensation: Determined based on experience and skills

이 내용을 영어로 작성 
【職務記述書】チケット事業開発・運営担当(10年以上の実務経験者)

1. 事業概要

eBay Japanは、米国シリコンバレーに本社を置く世界最大級のマーケットプレイス「eBay」の日本法人です。日本国内では、Z世代を中心に支持されるショッピングモール「Qoo10」を運営し、日本のビューティーおよびライフスタイルをリードしています。文化・エンターテインメントのエネルギー溢れる体験は、Qoo10が提示するライフスタイルの核となる要素です。Qoo10は、日本国内のコンサートやイベントなど、オンラインとオフラインを繋ぐエンターテインメント市場の主要プレイヤーとなることを目指しています。

2. 募集背景

当社のエンターテインメントマーケティング事業の成長と市場シェア(MS)拡大というミッションを掲げ、チケット版権の確保およびチケットシステムの高度化を責任持って遂行できる専門家を募集します。本ポジションは、ENT MKT(エンターテインメントマーケティング)における日本国内のチケット運営全般の実務を担い、エンターテインメント市場におけるQoo10チケットのブランディング、システム運営、版権確保、ベンダー管理など、全分野のコミュニケーションを担当していただきます。

3. ポジション概要

所属: eBay Japan(Qoo10運営会社)エンターテインメントマーケティングチケット事業部門
役割: Qoo10 Japanプラットフォーム内のチケットビジネス計画遂行及び運営全般の実務
4. 主な業務内容

サプライチェーンおよびパートナーシップの確保: 日本国内の芸能事務所、プロモーター、施設運営会社との提携を通じた独占チケットおよび先行販売権の確保
システム高度化の主導: 日本市場に最適化された抽選システム、電子チケット導入、不正転売防止ソリューション等のサービス企画・実行
クロスボーダー(Cross-border)連携: グローバルコンテンツの日本国内展開、および海外ファン向けインバウンドチケッティング戦略の実行
5. 必須要件(Must Have)

経験: チケット専門会社、または音楽・エンターテインメントIP企業での実務経験(10年以上)
ドメイン知識: 日本特有のチケット流通構造(決済・発券システム、リセールルール等)および関連法規に関する深い理解
ネットワーク: エンターテインメント業界および興行主との直接的なコミュニケーションチャネルの保有
6. 歓迎要件(Nice to Have)

ECプラットフォーム内でのチケットサービス立ち上げ、またはリニューアルプロジェクトの経験
データに基づいたマーケティング戦略の策定およびユーザーエクスペリエンス(UX)の改善経験
日本語に堪能な方(ネイティブ、またはビジネスレベル以上)
韓国語ができる方歓迎(ビジネスレベルの語学力があれば尚可)
グローバルIT環境における柔軟なコミュニケーション能力
7. 勤務条件

雇用形態: 正社員
勤務地: 東京都内(本社)
勤務時間: 1日8時間(時差出勤制度あり)
休日: 完全週休2日制
給与: 経験・能力を考慮のうえ決定

Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at  We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.