Tokyo United Nations Children's Fund


Job Description



Description


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This position will help increase UNICEF fundraising net revenues and private sector engagement by designing, conducting and interpreting research to produce insights that ignite the decision making within Fundraising and Communications. This post will focus on the East Asia Pacific region, influencing and making recommendations within fundraising offices, including National Committees, Regional Offices and Country Offices.

The Market Research Manager, under the overall guidance and direction of the Chief of Audience and Market Insights is accountable for managing market research projects, playing a key role in the formulation of UNICEF and PFP strategies, and ensuring the growth in effective use of audience and market insight.

The role holder is responsible for establishing research plans, overseeing work progress to ensure the achievement of concrete and sustainable results that deliver the global, regional, and country goals.

Managing research with supporters and individual giving (IG) donors (people providing regular monthly gifts, cash gifts, legacies and other forms of giving suitable for most audiences:
  • Align priorities with the Chief Audience and Market Insight and set research path to meet the insight needs of IG teams in the East Asia Pacific region (EAP).
  • Provide overall policy guidance and direction and coordinate activities. Provide consultation on problem areas and operational issues.
  • Monitor work progress and ensure results are achieved according to schedule and performance standards.
  • Understanding business needs and how insights can enable decision making:
  • Meet with relevant stakeholders to define the business needs.
  • Establish realistic briefs provided for new research projects that meet business needs.
  • Ensure any investment into insight projects is well aligned to stakeholder requirements.
  • Designing insight plans:
  • Ensure new research project results are actionable and address business issues.
  • Ensure high quality execution of research studies.
  • Provide business partners with relevant high-quality research recommendations.
  • Support the Chief to ensure accountability for actions identified within research outputs.
  • Make use of the latest developments in research and imaginative approaches to provide fresh strategies for insight plans, securing and maintaining buy-in from business owners.
  • Analyzing and presenting consumer and market research findings:
  • Work with business partners to deliver executive summaries for all research. The summaries must include team recommendations and a business owner response and/or commitment to actions.
  • Demonstrate how developed insights satisfy the criteria defined by UNICEF.
  • Provide guidance on sensitive and specialized issues, and on global and strategic issues, demonstrating how the audience and/or market can help address the issue.
  • To qualify as a champion for every child you will have...

    Education:


  • An advanced university degree in one of the following fields is required: market, consumer, or social research, marketing, or business.
  • Alternatively, a first-level University Degree in a relevant field combined with two additional years of qualifying professional experience may be accepted in lieu of the advanced university degree.
  • Experience:
  • A minimum of eight years of relevant professional experience is required.
  • Experience working in research with mass market audiences is required.
  • Experience from commercial brands targeting these audiences will be an asset.
  • Experience in and knowledge of East Asia and Pacific markets required.
  • Knowledge and experience of multiple markets as well as consumer products and brand research are required.
  • Fundraising experience is an asset.
  • Experience working in the development sector is an asset.
  • UN/UNICEF experience is an asset.
  • Language requirement:
  • Fluency in English is required.
  • Japanese, or a language from the East Asian Pacific Regions (EAPRO) is an asset.
  • Knowledge of another official UN language (Arabic, Chinese, French, Russian, or Spanish) is an asset.
  • Source:

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