About GlobalLogic - A Hitachi Group Company
GlobalLogic is a digital engineering leader, helping brands around the world design and build innovative products, platforms, and digital experiences for the modern world. We bring together experience design, engineering, and data to empower our customers with the digital business potential of the future. Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, providing expert services to clients in the automotive, communications, financial services, healthcare and life sciences, manufacturing, media and entertainment, semiconductor, and technology industries. GlobalLogic is Hitachi, Ltd. (TSE: 6501) group company, and contributes to driving innovation through data and technology to improve the quality of life and a sustainable society.
What GlobalLogic offers to its employees:
Attractive projects:
We focus on industries such as high tech, communications, media, healthcare, retail, and telecom. There are many great global brands that love what we build.
Collaborative environment:
You can hone your skills by working with diverse and talented teams in an open and comfortable environment. There are also many opportunities to work with overseas teams and customers. Work-life balance: GlobalLogic values work-life balance and offers flexible work hours, work-from-home opportunities, paid vacation and holidays, and excellent benefits.
Career development:
We have a dedicated Learning & Development team to provide training
Job Description
- Experienced Client Success Manager with a strong engineering background to act as the primary strategic partner for our key automotive clients (OEMs and Tier 1 suppliers) in Japan.
- In this role, you will not just be a point of contact; you will be a "Technical Bridge" and a trusted advisor. You will act as the interface between our Japanese clients' complex engineering requirements and our offshore software delivery teams. Your goal is to ensure client satisfaction, drive technical alignment, bridge cultural and communication gaps, and identify opportunities to expand our engineering value within the client's organization.
- The ideal candidate is a former embedded engineer or project manager who understands the rigor of the automotive industry (ASPICE, ISO and possesses the cultural fluency to navigate Japanese business environments while managing remote international teams.
Education & Language
- Bachelor's degree in Computer Science, Electrical Engineering, or a related technical field.
- Native-level Japanese: Ability to conduct high-level business negotiations and technical discussions.
- Business-level English: Ability to communicate complex technical concepts effectively with offshore engineering teams.
Experience
- 7+ years of total experience in the software engineering industry.
- Minimum 3 years of experience in the Automotive domain (Embedded software, IVI, ADAS, or Powertrain).
- Proven experience working with Offshore/Nearshore development teams (e.g., India, Eastern Europe, Vietnam).
- Technical Competencies
- Solid understanding of the Automotive Software Development Life Cycle (SDLC) and V-Model.
- Familiarity with industry standards such as ISO Functional Safety), A-SPICE, and MISRA.
- Understanding of embedded systems concepts (RTOS, CAN/LIN, AUTOSAR, C/C++).
Soft Skills
- Deep understanding of Japanese business culture (Omotenashi, consensus building/Nemawashi).
- Ability to manage pressure and handle critical delivery situations with composure.
- Desired Skills (Nice to Have)
- Experience working previously as a "Bridge System Engineer" (BrSE) or Technical Project Manager.
- Existing network/relationships within major Japanese OEMs (Toyota, Honda, Nissan, etc.) or major Tier 1s (Denso, Aisin, etc.).
- Knowledge of modern automotive trends: Software Defined Vehicle (SDV), Connected Cars, OTA updates, and Cybersecurity (ISO
- Experience with Agile/Scrum methodologies in an automotive context.
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