ソリューションズエンジニア アーキテクチャ(ネットワーク)

【あなたの役割】

テクノロジーの世界は複雑ですが、あなたの使命はそれをシンプルにすることです。お客様やパートナーがデジタルトランスフォーメーションを進める際、その道のりを導くことが求められます。すべての変化にはニーズやビジネス成果が伴い、あなたの役割はシスコのテクノロジーがどのように価値を提供し、望む成果を実現できるかを理解することです。

ソリューションエンジニアとして、ポートフォリオSEやインサイドアカウントエグゼクティブと連携し、プリセールスの技術的な立場から、シスコ製品の評価・設計・提案に関する複雑な課題を解決します。シスコの営業、パートナー、エンドユーザーまで、チームを越えてテクノロジー導入を推進します。

ネットワークアーキテクチャを主な担当領域とし、取引型・コンサルティング型の両方の営業活動を行います。

【主な業務内容】

• CiscoおよびMerakiのルーティング、スイッチング、ワイヤレス、LAN、WANソリューションの知識を活かし、顧客やパートナーにその利点を分かりやすく説明
• 要件を正しく判断し、案件の規模・ビジネスニーズ・期間を把握
• 技術プレゼンテーション、BOM(部材表)の作成、顧客からの高度な製品問い合わせ対応。RFP(提案依頼書)への技術的回答や提案の技術要素(製品・ソリューション・ソフトウェア・サービス)の策定支援
• デモ、顧客・パートナーとのエンゲージメント、設計支援、コンサルティング型営業など高付加価値サービスの活用
• 地域のSEチームと協力し、技術指導やアーキテクチャの価値・普及のベストプラクティス作成
• 必要なスキルの継続的な学習・自己成長

【一緒に働く仲間】

Cisco Global Virtual Engineering and Sales(GVSE)のチームに加わります。日本を拠点としつつ、GVSEはグローバル組織のため、直接のチームを超えた人脈を築けます。多様性を重視し、異なるスキルを持つ人材を歓迎する職場です。

最新のCisco技術を活用した、革新的で柔軟、受賞歴のある働きやすい環境で活躍できます。

【求める人物像】

複雑な環境でも主体的に行動でき、テクノロジーの社会・企業への良い影響を示せるチェンジメーカーを求めています。技術的な権威としてシンプルに説明し、Ciscoのビジネス成功に貢献できるアドバイザーです。顧客のデータセンターのニーズを把握し、デモを通じて解決策を提案し、最終的に技術面での受注・顧客満足につなげます。技術力だけでなく、迅速な学習力やネットワーキングトレンドへの対応力も必要です。

【基本資格】

• 技術職でのプリセールス経験7年以上
• プリセールスまたはコンサルティングでの顧客対応経験
• 優れた文書・口頭コミュニケーション、傾聴力、プレゼン能力
• Ciscoネットワーク製品・技術の知識
• Ciscoのエンドツーエンドアーキテクチャの価値を理解し、差別化できる基本的な知識
• RFP仕様への対応知識
• チーム成長へのリーダーシップ
• 新技術・新製品への自主的な学習意欲

【技術資格】

• CCNP(R&S)、CCNP(Wireless)、CCIE(R&S)、CCIE(Wireless)など業界資格
• 他の業界主導資格取得に向けて学習中
• プログラマビリティ(Python、REST API、Netconf Yang、Ansible)の知識
• ソフトウェアライフサイクルセリングの知識
• ソーシャルメディア活用スキル
• 英語での積極的なコミュニケーション

Solutions Engineer - Architecture

What You'll Do

The world of technology is complex, your mission is to simplify it. As our customers and partners embrace digital transformation, you will be responsible to navigate them through this journey. Behind every change, there is a need and a business outcome to meet, your role is to understand how Cisco's technology can provide the value and achieve desired outcomes.

As a Solution Engineer, you will partner with our Portfolio SE and inside Account executives in a pre-sales technical role on solving complex problems around qualification, design, positioning of Cisco products. From Cisco sellers to Cisco partners to our end customers, you will be collaborating across teams to drive tech adoption.

With primary focus on Networking Architecture, the role requires you to provide both transactional and consultative selling.

Key Responsibilities

• Apply your knowledge of Cisco and Meraki Routing, switching, wireless, Lan and Wan solutions to clearly demonstrate the benefits to both customers and partners.
• Use good judgement to assess the Request and uncover the true scale, business need and timescales of opportunities.
• Technical presentations, Develop Bill of Materials (BOMs) and answer highly complex product inquiry from the customers. Assist in addressing technical response to RFPs and the technical elements or approach for the proposal, including products, solutions, software, and services.
• Leverage High Value services: Demos, Customer / Partner Engagements, Design Assistance and Consultative Selling
• Collaborate with regional SE teams, provide technical mentorship, create best practices on architecture value and adoption.
• Constantly learn and develop self on the targeted skill sets to support the business.

Who You'll Work with

You will join the team of highly motivated, talented, customer-centric engineers and architects within Cisco Global Virtual Engineering and Sales organisation (GVSE). While the role is based out of Japan, GVSE is a global organisation presenting an opportunity to create your human network beyond your direct team. A place where differences are celebrated, we are on constant lookout for individuals who strengthen the team with diverse skills.

You will discover an innovative, flexible and award-winning working environment using the latest Cisco technologies that empowers you to succeed.

Who You Are

We look for change-makers able to work in a complex environment, constantly striving to showcase the positive impact of technology on communities and enterprises. You are the technical authority, a true advisor who can articulate simply and drive business success for Cisco. You will build value quickly by discovering the customers Data Centre needs, delivering demos that address those needs, designing and recommending solutions that lead to technical closure and a positive customer sales experience. In addition to technical aptitude and competency, you must possess the ability to learn quickly and stay current on networking trends

Basic Qualification For The Role

• Min 7 years of presales experience in technical position
• Customer facing experience within presales or consulting
• Excellent written, oral communication, listening, and presentation skills.
• Knowledge of Cisco Networking products and technologies.
• Have a basic understanding of how to contrast and differentiate Cisco's end to end architectural value.
• Knowledge on how to handle RFP specifications.
• Strong leadership to contribute team growth.
• Proactively self-learning motivation to catch up new technologies and products.

Technical Qualifications

• Industry Certifications like CCNP (R&S), CCNP (Wireless), CCIE (R&S), CCIE (Wireless).
• Working towards any industry led certification.
• Knowledge of programmability (python, REST API, Netconf Yang, Ansible).
• Knowledge of Software lifecycle selling.
• Social Media savvy.
• Communicate actively in English Language.

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.