POSITION SUMMARY
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Tribute Portfolio is a family of independent hotels drawn together by a sense of character and passion for captivating design, vibrant social scenes, and experiences that feel like the real deal. Tribute Portfolio hotels are emboldened to stay true to their own character — they each tell their own design story, connect with their surrounding communities and proudly show off their individual brand identity. In joining Tribute Portfolio, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.-
Front Office
2ヶ月前
Kyoto, Kyoto Hyatt Regency ￥450,000 - ￥550,000 per yearフロントオフィス(チームリーダー・GSSポジション)の責任者として、ゲストの到着時に温かくお客様をお迎えいただき、円滑にチェックイン手続きを行います。また、明細書の内容について適切なご説明を添えて、チェックアウト手続きをサポートします。ゲストが快適に滞在いただけますよう、施設・部屋の案内やアメニティの提案、観光スポットのアドバイスなどさまざまなお手伝いをします。 · ...
-
Front Office
2ヶ月前
Kyoto, Kyoto Hyatt Regency ￥2,250,000 - ￥4,500,000 per yearフロントオフィス部門のリーダーとして、日々のオペレーションを監督・管理し、チームの成長とゲストエクスペリエンスの向上を担う重要なポジションです。 · ...
-
Kyoto, Kyoto Hyatt Regency ￥800,000 - ￥1,200,000 per year日本//😁 · 📡 · 📡 · ...
-
Supervisor-Front Office
22時間前
Kyoto Marriott Full timeProcess all guest check-ins. Set up accurate accounts for each guest according to their requirements Enter Marriott Rewards information Ensure rates match market codes document exceptions Secure payment prior to issuing room key verify/adjust billing Compile and review daily repo ...
-
AsstMgr-Front Office I
22時間前
Kyoto Marriott Full timeAssists Front Desk Manager with daily front office operations including supervising staff guest services/front desk areas ensures efficient check in/out process maximizes department financial performance. · Supports management of Front Desk Team utilizing interpersonal communicat ...
-
Kyoto, Kyoto Hilton ￥2,500,000 - ￥4,000,000 per yearThe Front Desk Supervisor provides leadership and guidance to Front Desk staff during the assigned shift to ensure that consistent quality service is provided. · ...
-
京都府 京都市 右京区 嵯峨天龍寺芒ノ馬場町, 合同会社AYG ￥3,250,000 - ￥3,800,000 per yearホテルフロント業務(リーダー)をお願いします。チェックイン、チェックアウト業務、お客様の満足度向上のための応対、リーダーマネジメント業務などを行います。 · 残業代別途支給 · 昇給有 · 交通費支給(上限51,500円) · 社会完備(健康/雇用/厚生年金/労災) · ...
-
Osaka, Osaka PwC Japan ￥4,500,000 - ￥12,000,000 per yearコンサルタントの働き方やPwCでのキャリア、カルチャーについて、生の声を聞くことができる絶好のチャanceです。 · ...
-
Kyoto, Kyoto Hilton？？ · Hotel no kihon shigoto wa, jittai ni yoru team o sasaeru tame no gakumon to sono jitsuryoku de shussei suru tame ni, mae kara otsukiai surukara. Team futan na aratana inochi de tsuyosa ga haden surukara. Hoteiritsu kenminsha e no hanayome wa, hoka no genjō kankaku ga ...
-
Kyoto Four Seasons Hotels and Resorts Full time￥6,000,000 - ￥8,000,000 per yearThe Guest Relations Manager is responsible for managing the staff at the Front Desk and ensuring that all financial and credit procedures are followed. · Manages the staff at the Front Desk. · Interviews, trains and schedules the staff. · Conducts Performance Evaluations and disc ...
-
Kyoto-shi Marriott Full time￥1,000,000 - ￥1,200,000 per yearInspect guest rooms and public areas to ensure quality standards. Assist management in hiring and training employees. · ...
-
Kyoto Four Seasons Hotels and Resorts Full timeFour Seasons is a luxury hospitality company that values its employees and aims to provide exceptional guest experiences. The Guest Relations Manager plays a crucial role in delivering these experiences by managing staff across disciplines. · ...
-
Kyoto-shi Marriott Full time+Manage housekeeping operations and budgets.+Ensure knowledge and understanding of OSHA regulations are up to date.+Inventory stock to ensure adequate supplies.This is an entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreat ...
-
Kyoto, Japan Marriott Hotels ResortsInspect guest rooms public areas pool etc after being cleaned by Housekeeper to ensure quality standards run sold room reports verify room status determine discrepant rooms prioritize room cleaning update status of departing guest rooms assist Housekeeping management in managing ...
-
〒- 京都府 京都市 中京区 鉾田町, Marriott International ￥5,700,000 - ￥14,250,000 per yearWe are seeking an entry-level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry. The role involves working with employees to clean and maintain guestrooms and public space, completing inspections, and hold ...
-
Finance MIT
2ヶ月前
Kyoto Four Seasons Hotels and Resorts Full time￥3,000,000 - ￥6,000,000 per yearThis is an 18-month program for a Finance Manager at Four Seasons Hotel Kyoto. The role involves maintaining a harmonious and professional relationship with co-workers, supervisors, and all departments, and conducting self in a professional manner at all times and maintaining str ...
-
ハウスキーピング スーパーバイザー
3週間前
Kyoto, Kyoto The Ritz-Carlton Hotel Company, L.L.C.The Housekeeping Supervisor is responsible for ensuring that the Gold Standards of The Ritz-Carlton are delivered graciously and thoughtfully every day. · Ambitious culture that encourages innovation and creativity · ...
-
Kyoto, Japan Marriott Hotels ResortsThis is an entry-level management position that focuses on supporting day-to-day activities in housekeeping operations as well as recreation/health club and laundry if applicable. The candidate must have high school diploma or GED with 1 year experience in housekeeping or related ...
-
Kyoto Capella Hotels and ResortsThe Chief Culturist is responsible for leading and managing the team of local culture and heritage experts, the Capella Culturists, to provide flawless and luxury personalised service to all guests. · The Manager also assists to oversee the Front Office operations.Diploma of col ...
-
Sales Manager
1ヶ月前
Kyoto, Kyoto Destination Asia ￥2,000,000 - ￥2,800,000 per yearAre you a strategic leader with a passion for group travel sales and team development? · ...
-
Kyoto, Kyoto The Ritz-Carlton Hotel Company, L.L.C. ￥2,000,000 - ￥2,500,000 per yearSupply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. · Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevent ...
