We are a high-tech company providing machine tools and laser technology, looking for people who can face new challenges with a fresh mind. As an independent family company, we offer the freedom and trust to put your brave ideas into practice. With you on board, we would like to power ahead with the digital networking of the manufacturing industry.
Job Responsibilities:
• Team leadership
• Collaborate with sales team to conduct evaluation demos at customer sites, providing necessary information and communication support for connecting our products.
• Support demo unit connection to customer devices, educate on operation procedures, and provide parameter optimization support. Also, handle repairs and provide product training to suppliers.
• Support the technical support team in complex cases of trouble shooting and drive technical discussions with different departments in and outside Japan.
Travel Requirements:
• 1-2 times a year to Germany headquarters or Poland factory.
Requirements:
• 3+ years of team management experience, managing a team of 5 or less.
• Knowledge of plasma and 3-5 years of application support experience, able to communicate with customers and perform work through communication.
• Intermediate English level.
• Bachelor's degree in electrical, physics, or related fields.
Preferred Background:
• Experience in field service or process development for plasma process equipment at semiconductor manufacturing equipment or semiconductor manufacturers.
• Experience in field service or process development for glass coating (PVD), display (OLED, LCD) at non-semiconductor manufacturers.
• Experience as an engineer at a plasma power supply manufacturer.
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