MarkMonitor is the leading enterprise-level domain registrar trusted by organizations globally to establish an online presence and protect domain portfolios.
Through an extensive suite of products and consultative services, MarkMonitor enables technology, legal, and marketing teams to securely register and strategically manage domain portfolios critical to business goals and reputations.
Powered by domain industry data, insights and expertise, MarkMonitor helps customers maximize the value of their portfolios while mitigating risk of consumer fraud or confusion from third party domain registrations.
Role SummaryMarkMonitor is seeking an experienced domain professional to expand Domain Management service and operations in APAC.
Working with Fortune 500 clients, large companies located in the APAC region, and internal stakeholders in a collaborative team atmosphere, the Domain Portfolio Advisor (DPA) will serve as an important support role within the Domain Services Organization.
This role requires previous knowledge of the domain name industry and common domain services, while being responsible for the management of customer information, client relations (in-person, virtual, and written communications), and MarkMonitor internal systems.
Additionally, the DPA may have other responsibilities, projects, or tasks depending on the needs of the business. Having strong resilience, a learning attitude, and a detail-oriented mindset is keyRole Responsibilities
Manage all aspects of client domain portfolios including account set-up, domain registrations and transfers (both gTLD's and ccTLD's), customer information maintenance and reporting.
Needs-based upselling of MarkMonitor products and services. Manage large, complex corporate domain portfolios on behalf of clients.
Assist in performing manual verification of domains, screening for sensitivity and other concerns
Assist in performing real name verification (RNV) for domain contacts Proactively lead special projects as directed by the business and leadership.
Act as a resource within the Client Services Organization while demonstrating a positive influence.Support and backup other DPAs around the globe during business hours Travel domestically to client offices to hold business reviews and presentations as needed
Collaborate with team members to solve ad-hoc and business problems
Role Requirements
2+ years of experience as customer support or 2+ years corporate account management experience
Excellent interpersonal, verbal and written communication skills in English Excellent interpersonal, verbal and written communication skills in Japanese Professional, positive, can-do approach
Driven and motivated to exceed client expectations.
Excellent attention-to-detail and great time management skills
Ability to effectively communicate cross-departmentally and across global teams
Deadline-driven with prioritization skills
Ability to work independently as well as on a team Inquisitive, learning mindset, and comfortable asking questions
Show more Show less
-
Tokyo Newfold DigitalMarkMonitor is seeking an experienced domain professional to expand Domain Management service and operations in APAC. · Manage all aspects of client domain portfolios including account set-up, domain registrations and transfers (both gTLD's and ccTLD's), customer information main ...
-
Tokyo Newfold Digital ￥2,000,000 - ￥2,800,000 per yearMarkMonitor is seeking an experienced domain professional to expand Domain Management service and operations in APAC. Working with Fortune 500 clients, large companies located in the APAC region, and internal stakeholders in a collaborative team atmosphere, · Manage all aspects o ...
-
Portfolio Advisor
1ヶ月前
Tokyo Akito Capital Co.,Ltd.+AKITO Group is seeking a Portfolio Advisor as part of its continued business expansion. · +- Research of Japanese listed equities · - Equity analysis primarily through corporate IR meetings · - Investment advisory services to institutional asset managers · ++- A strong passion f ...
-
Portfolio Advisor
3週間前
Tokyo Akito Capital Co.,Ltd.A Portfolio Advisor is sought by AKITO Group to advise positions and conduct rigorous company and industry analysis through frequent IR meetings with corporate management teams. · ...
-
Technical Architect
4週間前
Tokyo MurexWe are looking to hire a Technical Architect to join our team in Singapore office. The successful candidate will drive the deployment of activities for a portfolio of clients in the APAC region.The Architecture domain seeks professionals with T-shaped expertise: those who possess ...
-
Tokyo KPITWe are seeking experienced professionals for techno-managerial roles who will act as key resources in delivering innovative solutions to customers and ensuring successful project execution.This role combines strong technical expertise with leadership and management capabilities t ...
-
Tokyo KPITWe are seeking experienced professionals for techno-managerial roles who will act as key resources in delivering innovative solutions to customers and ensuring successful project execution. · ...
-
Tokyo HuxleyHuxley is working with a top global real estate investor to seek a seasoned Vice President, Asset Management to lead asset management activities across allocated real estate investments in Japan. · ...
-
Project Manager
2ヶ月前
Tokyo Hitachi Energy ￥132,000 - ￥198,000 per yearThe Opportunity Hitachi Energy's Grid Automation business unit has a comprehensive portfolio of solutions these range from substation automation communication networks grid automation services grid edge solutions to enterprise software solutions these solutions address all key se ...
-
Tokyo Nutanix ￥2,000,000 - ￥2,800,000 per yearNutanix (NTNX) is looking for a passionate and enthusiastic Senior Systems Engineer (SE) who will act as a trusted advisor to our customer's beginning as a presales activity while aiding the customer's transformational journey through the adoption of our solutions portfolio. · We ...
-
Tokyo NutanixA Senior Systems Engineer will play a critical role in driving customer success and business transformation through Nutanix solutions. · Partner with Sales team to develop account strategies, technical solutions designs, and customized proposals based on Nutanix technologies. · ...
-
Tokyo NutanixNutanix is looking for a passionate and enthusiastic Senior Systems Engineer (SE) who will act as a trusted advisor to our customer's beginning as a presales activity while aiding the customer's transformational journey through the adoption of our solutions portfolio. · We provid ...
-
メインフレーム技術営業
2週間前
Tokyo Kyndryl Full time￥500,000 - ￥1,500,000 per yearJoin our dynamic team as a Customer Technology Advisor and become an integral part of our cutting-edge Go-To-Market team. As a certified expert in your field, you will be at the forefront of revolutionizing technology solutions for our valued customers. · ...
-
Tokyo Morgan McKinleyWe are a fast-growing technology startup that acquires and invests in small and mid-sized IT companies across Japan. · 10+ years of experience in corporate planning, strategy, investment banking, consulting or related fields · ...
-
Tokyo Kyndryl Full time$150,000 - $200,000 per yearJoin our dynamic team as a Customer Technology Advisor and become an integral part of our cutting-edge Go-To-Market team. · As a certified expert in your field, you will be at the forefront of revolutionizing technology solutions for our valued customers. · You will leverage your ...
-
Tokyo Kyndryl Full time$100,000 - $120,000 per yearWe are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. · Join our dynamic team as a Customer Technology Advisor and become an integral part of our cuttin ...
-
Tokyo Kyndryl Full timeWe are looking for a Customer Technology Advisor to join our dynamic team in Tokyo. As a certified expert in your field, you will leverage your technical and solution expertise to drive targeted opportunities and exceed customer expectations. · ...
-
Tokyo ElsevierThe Customer Success Manager (CSM) is accountable for ensuring customers realise maximum value from the full Elsevier product portfolio. · We promote a healthy work/life balance across the organization. With an average length of service of 9 years, we are confident that we offer ...
-
Tokyo myGwork - LGBTQ+ Business CommunityWe design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Join our dynamic team as a Customer Technology Advisor and become an integral part of our cutting-edge Go-To-Market team. · ...
-
Tokyo Nutanix Indonesia $120,000 - $140,000 per yearWe are seeking a Senior Systems Engineer to join our team as a trusted advisor to our customer's beginning as a presales activity while aiding the customer's transformational journey through the adoption of our solutions portfolio. · Demonstrate and articulate the value and benef ...
-
Tokyo Nutanix IndonesiaNutanix is looking for a passionate and enthusiastic Senior Systems Engineer (SE) who will act as a trusted advisor to our customer's beginning as a presales activity while aiding the customer's transformational journey through the adoption of our solutions portfolio. · Do you lo ...
