Overall
The JPN-ENG Senior Security Manager, Assistance Japan leads the delivery of security assistance services for Japan-based clients operating globally and inbound clients to Japan. This role ensures high-quality, consistent, and locally relevant security support aligned with global standards. It involves operational planning, crisis management, and team leadership within the Tokyo Assistance Center.
Essential Job Duties and Responsibilities:
Security Assistance Operations:
- Provide security risk and crisis management advice and support.
- Manage complex security cases, including evacuations and high-risk interventions.
- Maintain and strengthen security provider and hotel networks in Japan.
- Participate in crisis escalation and on-call rotations; deploy as needed globally.
Information & Analysis:
- Support intelligence gathering and localized content development for Japan-based clients.
Sales & Marketing Support:
- Act as a subject matter expert in client engagements, training, and consulting.
- Identify opportunities for tailored security services and contribute to solution development.
Leadership:
- Lead and develop the Security Assistance team.
- Set objectives, conduct performance reviews, and foster a culture of collaboration and continuous improvement.
Requirements:
- 10+ years in security or emergency operations, including field experience in challenging environments.
- Strong knowledge of security risk management and intelligence processes.
- Crisis management and cross-cultural work experience.
Skills:
- Native/fluent Japanese and excellent English.
- Ability to analyze complex security situations and develop actionable plans.
- Strong IT proficiency (Microsoft Office Suite).
Education:
- Degree in security studies, international relations, or related field.
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