【日本NCRコマース株式会社 概要】
日本NCRコマースは、小売、レストラン、デジタルバンキングのお客様をテクノロジーの力でご支援するグローバル サービス プロバイダーです。日本NCRコマースの提供する包括的なプラットフォーム主導のSaaS及びサービス機能により、流通・金融業界の顧客体験の変革を実現します。
NCR Voyix(NYSE: VYX)のグループカンパニーとして、世界約35か国、約16,000人の従業員とともに戦略的な洞察力、エンドツーエンドのサポートでデジタルトランスフォーメーションを推進します。
※NCR Voyixは NCR Voyix Corporationの米国および他の各国における商標または登録商標です
Responsible for activities related with service contracts (maintenance plus cash and charge) that cover contract and equipment database handling plus invoicing process. Ensure that the necessary NCR Voyix guidelines are complied with and necessary documents are maintained as applicable for all day-to-day processes. Key interface points will include service sales and service teams. Single point of contact for customer regarding service agreement and maintenance billing.
Responsible for the following major activities:
- Coordination of order processing and billing activities for Order Management contracts
- Supervision and daily task management of Customer Advocate Team that oversees the following areas:
- Obtaining and reviewing legal agreement for completeness of terms and conditions for maintenance billing
- Maintaining of equipment database and processing, updating movements, additions and cancellations
- Invoicing that covers invoice preferences and validation of revenue recognition criteria which triggers invoices in the system
- Adhering to the procedures in compliance with NCR Voyix policies
- Reconciliation and reporting that covers monthly verification of revenue data, providing corrections, and clarifications of reported results
- Archiving and record retention in accordance with NCR Voyix policies and NCR Voyix practices
- Providing internal and external audit support as requested
Qualifications:
Education:
Bachelor's degree in finance, Accounting, Business Administration, or a related field.
Experience:
Minimum of 3 years of experience in Order Management and Billing, preferably within a global or multinational company.
Basic Qualifications
- Ability to Work collaboratively with other team members (Business Teams, outsourced OM operations plus Customer)
- Strong problem solving and customer service skills
- Ability to communicate well with all involved parties on different level of the process
- Dedication
- Strong sense of accountability
- High sense of urgency
- Must possess a passion for delivering excellent service and problem solving
- Language: Japanese (Mandatory), English
Preferred Qualifications
- Outsourced exposure or experience preferred
- Global/Multi-Country experience strongly preferred
- Analytical skills
EEOステートメント
私たちの共通の価値観に統合されているのは、NCRの多様性への取り組みです。 NCRは、すべての人々が公正に扱われ、個性があると認められ、業績に基づいて推進され、最大限の可能性に達するよう努力することを奨励される、グローバルに包括的な企業であることを約束します。私たちはすべての人々の違いを理解し、尊重することを信じています。 NCRは、性別、年齢、人種、肌の色、信条、宗教、出身国、身体障害、性的指向、ベテランの地位、兵役、遺伝情報、または法律で保護されているその他の特性に基づいて雇用を差別しません。 NCRの各個人は、世界的に多様な環境を尊重し支援する継続的な責任を負っています。
第三者機関への声明
すべての人材紹介会社に:NCRは、NCR優先サプライヤーリストに記載されている企業からの履歴書のみを受け付けます。履歴書を応募者追跡システム、NCRの従業員、またはNCRの施設に転送しないでください。 NCRは、求められていない履歴書に関連する料金または費用について一切責任を負いません。
-
Order Management
4週間前
Greater Tokyo Area NCR Voyix ￥4,000,000 - ￥8,000,000 per yearWe are seeking a highly skilled Order Management & Billing Team Lead to join our team. As a key interface point for customer regarding order management and billing, you will be responsible for coordinating order processing and billing activities, supervising a team, and maintaini ...
-
Order Management
4週間前
Greater Tokyo Area NCR Voyix ￥3,000,000 - ￥6,000,000 per yearResponsible for activities related with service contracts (maintenance plus cash and charge) that cover contract and equipment database handling plus invoicing process. Ensure that the necessary NCR Voyix guidelines are complied with and necessary documents are maintained as appl ...
-
Tokyo, Tokyo Applied Materials Japan ￥320,000 - ￥640,000 per yearWe empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. · Create under supervision quotations/opportunities in ERP system and provide to customer. Dealing with limited volume ...
-
Tokyo, Japan ReachExt K.K. ￥4,500,000 - ￥9,000,000 per yearWe are seeking an experienced Order Management Cloud Functional Consultant to join our team in Tokyo, Japan. The ideal candidate will have 5+ years of experience working with Oracle Order Management Cloud and advanced knowledge of Order Orchestration, Pricing Strategy, and Shippi ...
-
Tokyo Rakuten ￥6,000,000 - ￥12,000,000 per yearWe are looking for a Technical Architect for Catalog & Order Management service with overall experience 8-10 years. · Participates in technical roadmap assessment projects, following engagement methodologies in place. · Provide expert technical consultancy, design leadership, and ...
-
Tokyo Rakuten ￥10,000,000 - ￥20,000,000 per yearWe are looking for Entrepreneurial, Innovative, Growth-Oriented, and Customer-obsessed individuals to join our growing team to build the Telco of the Future. · Lead and personally drive resolution of the most complex and critical production incidents (multi-system failures, signi ...
-
Tokyo Rakuten Full time￥15,000,000 - ￥25,000,000 per yearWe are looking for an Entrepreneurial, Innovative, Growth-Oriented individual to join our growing team. · We are a truly global organization shifting to a fast-paced agile way of working. · Lead complex production incidents impacting order processing. · ...
-
Tokyo Rakuten ￥4,000,000 - ￥8,000,000 per yearWe are looking for Entrepreneurial, Innovative, Growth-Oriented, and Customer-obsessed individuals to join our growing team to build the Telco of the Future. · Provide expert technical support and drive incident recovery for critical production issues, focusing on rapid resolutio ...
-
Tokyo Rakuten Full time￥4,000,000 - ￥8,000,000 per yearWe are looking for Entrepreneurial, Innovative, Growth-Oriented, and Customer-obsessed individuals to join our growing team to build the Telco of the Future. · Provide expert technical support and drive incident recovery for critical production issues, focusing on rapid resolutio ...
-
Tokyo Turner & Townsendシニアコンサルタントとして、さまざまな建設プロジェクト、プログラム、ポートフォリオ(小売、インフラ、都市開発、再生可能エネルギーなどの分野)におけるプロジェクトおよびコスト管理サービスのデジタルトランスフォーメーションを主導していただきます。 · 市販のプラットフォームやカスタム開発ソリューションを活用し、効率性の向上やデータ分析による有益なインサイトの提供を通じて、国内外のクライアントに価値を提供することが求められます。 · 勤務地は東京オフィスで、成長中のデジタルチームの一員として活躍していただきます。 · ...
-
Tokyo Wipro ￥3,500,000 - ￥6,000,000 per yearThis role will be responsible for the oversight of our Order Management Operations, RDP Coordination, Sales Enablement Coordination, as well as order Order Performance Reporting and Resolution. · Third-Party Logistics Provider (3PL) and Order Management Operations · Coordinate an ...
-
Tokyo Candela Medical ￥4,320,000 - ￥10,800,000 per yearThe Sr. Manager Commercial Operations Manager is managing rollout of sales enablement tools, programs, and processes, to support activities essential to sales force productivity. · Support commercial leaders on Sales and Service team incentive planning, communications, and comput ...
-
Tokyo Vertiv ￥9,000,000 - ￥12,000,000 per yearAct as the primary service contact for assigned major customers, manage customer relationships, building confidence and trust, proactively anticipating customer needs based on established relationships and customer expectations. · Bachelor's degree in Business Administration, Eng ...
-
Tokyo Rakuten ￥3,000,000 - ￥4,500,000 per yearWe are seeking to strengthen our vendor structure to better support and respond to the sales department, and we are looking for new ideas that are not bound by conventional methods. The Order Management Team manages multiple vendors and implements operational and system improveme ...
-
Tokyo KPMGジャパン/KPMG Japan ￥595,000 - ￥1,040,000 per yearTMT業界における下記のような領域の案件・サービスに係るプロジェクトの獲得および遂行・管理を行います。 · プロジェクトの獲得においては、クライアントのCxOなどの役員層との課題討議を通じてイシューを特定し、オポチュニティ発掘や提案のリードを行います。必要に応じて、テーマに応じて専門特化されたチーム(当社では「サービスライン」といいます)からのメンバーを募り提案チームを組成して受嘱につなげる活動を推進します。 · プロジェクトの遂行・管理においては、業界知見を活かしたコンサルティングプロジェクトのデリバリーの実施、もしくは、テーマに応じて専門特化されたチ ...
-
Tokyo Infineon Technologies ￥3,000,000 - ￥6,000,000 per yearBe an active contributor to the team, enabling customer growth by serving as the first point of contact for demand fulfillment topics within Infineon. · 1 to 3 years of work experience (preferably in Customer Supply Chain, Logistics, or Sales Operations; experience in the Semicon ...
-
Greater Tokyo Area Ferrero ￥3,000,000 - ￥6,000,000 per yearAs a Logistics Specialist at Ferrero, you will be responsible for coordinating the flow of inbound stock, managing daily operations, and supporting the Logistics Manager and broader Supply Chain team. · Manage import shipment arrangement and confirm estimated time of arrival · Co ...
-
Tokyo IBMLead D&C projects across designated region for all size and scale projects. Ensure LEED and WELL compliance in all design projects. Maintain current regional costs for design standards and guidelines. · Drive implementation of IBM Workplace standards · Manage and promote IBM work ...
-
Tokyo, Tokyo JP Tokyo & Co. Inc. ￥4,320,000 - ￥6,480,000 per yearWe are looking for a seasoned Technical Project Lead to drive our Digital Operations initiatives, focusing on OSS service provisioning and Telco Cloud deployments. · Lead End-to-End Projects: Take ownership of OSS/BSS projects, specifically in order fulfilment, service provisioni ...
-
Tokyo, Tokyo Bvlgari Hotels & Resorts ￥4,000,000 - ￥8,000,000 per yearAssists with the soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales Supervisor and Agents. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and ...
-
Tokyo, Tokyo Altera ￥6,000,000 - ￥12,000,000 per yearWe are seeking a dynamic and strategic Manager of Internal Sales Representatives to lead and develop a high-performing ISR team. · Lead, coach, and mentor a team of Inside Sales Representatives to achieve performance targets and career growth. · Foster a culture of accountability ...
