Central Operations refers to a new approach in Amazon Logistics (AMZL) to define a scalable solution to run the increasingly complex and growing last mile delivery network.
Central Operations is a key strategic initiative with a vision to transform the way AMZL executes route planning, scheduling, on-road management and last mile delivery.
We are looking for a Senior Program Manager to join the team and drive improvement in processes and technology used within the operational team.
This person will have a strong ability to excel and develop in new teams with a high degree of ambiguity.
Key job responsibilitiesSeek to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions
Manage multiple projects and tasks simultaneously and influence, negotiate, and communicate with internal business partners
Oversee gaps between teams, processes and systems
Identify and mitigate risks (before they become roadblocks)
Ensure critical path timelines are met, resource needs are understood and project prioritization is visible to senior leadership
Work closely with operations, product teams and engineering teams to root cause and solve complex problems related to increasing capability and reliability of our systems
Partnering with other analysts and BI engineers in planning and analytics to build analytical solutions to deliver on business goals
Basic Qualifications
Bachelor's degree
5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Knowledge of advanced English at CEFR level B2/C1
Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
Preferred Qualifications
2+ years of driving process improvements experience
Business level of Japanese
Excited about working in a diverse group and contributing to an inclusive culture
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.
If the country/region you're applying in isn't listed, please contact your Recruiting Partner.Company - Amazon Japan G.K.
Job ID:
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