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Deliver high-quality customer service to JP cross-border sellers through Shopee in-house support system, continuously improving inquiry resolution processes.Responsibility includes handling challenging seller interactions, particularly those that may involve legal complexities and policy violations.Proactively communicating with relevant internal...

Seller AcquisitionLead the acquisition strategy for new sellers, defining target segments and sourcing channels to build a healthy pipeline of high-potential sellersIndependently plan and execute acquisition strategies for new seller cohorts, leveraging a range of outreach channels (on/offline events, etc.)Leverage an existing network of top sellers on Japan...

JP SLS Operations OwnershipMonitor daily logistics performance from JP local first-mile pick up/Transit warehouse/Freight shipping to destination countries/Import customs clearance/last-mile delivery and proactively resolve operational issues across the shipment lifecycle.Conduct root cause analysis and drive corrective actions to ensure stable operations...

About The Team The Cross Border team at Shopee empowers sellers from all over the world to sell into the Southeast Asia and Taiwan region. The team helps sellers to market their products across the 7 markets and provide enabling services such as cross border logistics, operations, payments, product related services, overseas warehouse fulfillment and...

  革新的ななアイデアとイノベーション、そして創造性が切り拓く未来を守り、築いていく。 ブランドの信頼を脅かすリスクは、世界中で急速に拡大しています。MarqVisionは、こうしたリスクに先回りし、進化し続けるAIとインテリジェンスでブランドを守ります。 世�...