agent-front desk

POSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or...

Description POSITION SUMMARY   Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks,...

Description POSITION SUMMARY   Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests,...

Description POSITION SUMMARY   Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Service Representatives take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space...

Description POSITION SUMMARY **日本語スキル必須 / Japanese language skill is a must.** Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges....

Description POSITION SUMMARY   Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests,...

Description POSITION SUMMARY   Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests,...

JOB SUMMARY Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and...

Description JOB SUMMARY   Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing...

Job Description Roles & Responsibilities:Service Desk Agent 1） Timely answer/receiving customers service requests and input them into the Ticket system; 2） Define the priority for service requests then assign to Key engineers accordingly; 3） Ensure each case meet SLA and monitor our engineers to update the service status...

Location: Hakuba Contract term: Full time  Work hours: Average of 40 hours per week    THE ROLE OVERVIEW We are seeking an experienced and enthusiastic individual to join us as a Front Desk Manager. As a front desk manager, you will be responsible for assisting guests, handling bookings, and assisting the hotel operations manager with training and...

The Duty Manager plays a key role in ensuring the smooth and efficient day-to-day operation of the hotel, with a strong focus on guest satisfaction and team support. This position oversees front office and guest services operations, ensuring seamless communication between departments and consistent delivery of service standards.  In the absence of...

DescriptionFront Desk Guest Service Agent Location: Holiday Inn Kyoto GojoJob Summary At Holiday Inn®, we believe travel should be comfortable, welcoming, and feel a little like home. As a Front Desk Guest Service Agent, you will be the first and last impression of our hotel, playing a vital role in creating positive, memorable guest experiences. You will...

>>>Winter 2026-2027 Seasonal Position   Are you passionate about people? Do you have a can-do attitude? Want to be a part of a great team? Then the SkiJapan.com Guest Services Team is perfect for you!   We are seeking friendly, charming, efficient and smiley English and bilingual speaking staff (preferred, but not essential) to work within our Guest...

Location: Kadena Air Base, Okinawa, Japan (On-site)Clearance: Must be eligible for Common Access Card (CAC); U.S. Citizenship requiredJob Type: Full-timeContract Type: Government Contract (Base Year + 4 Option Years)Position OverviewWe are seeking a highly organized and customer-focused TAP Data Entry / Front Desk Clerk to support the Military & Family...

Job Title: Front Desk Duty Manager JOB DESCRIPTION This position plays a central role within the Front Office, providing high-quality guest service and ensuring smooth daily operations. The role involves overseeing front desk functions, leading the team, and coordinating with other departments to enhance guest satisfaction and overall service quality. JOB...

Job Title: Front Desk Duty Manager JOB DESCRIPTION This position plays a central role within the Front Office, providing high-quality guest service and ensuring smooth daily operations. The role involves overseeing front desk functions, leading the team, and coordinating with other departments to enhance guest satisfaction and overall service quality. JOB...

Job Title: Front Desk Duty Manager JOB DESCRIPTION This position plays a central role within the Front Office, providing high-quality guest service and ensuring smooth daily operations. The role involves overseeing front desk functions, leading the team, and coordinating with other departments to enhance guest satisfaction and overall service quality. JOB...

Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will manage the daily operations of the front office and guest services teams, ensuring that all guests receive outstanding service. You will manage check-in and check-out...

DescriptionThe ANA InterContinental Ishigaki Resort is located on Ishigaki Island, a southern island far from the main island of Okinawa, offering a unique experience woven from its rich natural environment and distinctive culture. Surrounded by beautiful beaches and abundant nature, it is an ideal setting for outdoor activities and moments of relaxation. As...