For over 55 years ASM has been ahead of what's next, at the forefront of innovation and what's technologically possible.
With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving.
But we're more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.Software Support Engineer
Role overview
At ASM, The Software Engineering Team Works On Delivering Software That Has Immediate, Tangible Results Visible In The Operation Of Semiconductor Processing Equipment Hardware.
Support Advance software for cutting edge tech
See your work have real results by driving the most advanced HW in the SEMI industry
Work with a global team full of talented Field Software Engineers
Be part to the team that leads the next generation of SEMI manufacture control Software technology and trends
Work where the customers are present
Responsibilities
Support SW Design Engineers in development, testing, deployment, maintenance and improve software for our semiconductor manufacturing equipment
Able to triage mechanical, electrical and software bugs
Responsible to manage escalation calls with field support engineers and customers at local level
Work with QA / Support team to add replicated bugs to regression
Work with customer to write correct specs for features and help with fixing bugs and develop small features if possible
Author, revise, and review system specifications, software designs, test plans, and other software documentation.
Investigate & troubleshoot both internal and external inquiries, questions and problem reports. Offer problem analysis, solutions, or alternatives as a result of these investigations.
Participate in system design teams.
Be the eyes and ears of the customer, align on priorities
Work with customer to upgrade tools to the latest SW version and help with the qualification
Minimum Qualifications
Strong analytical and problem solving skills
Some software development skills in one or more general purpose programming languages: C++, C#
Being able to read code and step through a debugger/IDE
Preferred Qualifications
Educational background in Computer Science/Computer Engineering or equivalent
10+ years' in software problem solving
Experience working with multiple items listed below desirable
Software for Machine Control (including Semiconductor equipment)
Developing for Windows and Real-time Operating Systems
Multi-threaded applications
Real-time software
Graphical User Interfaces
Device drivers or other interrupt driven software
Data Communications, Networking and EtherCAT
Complex dynamic scheduling algorithms with deadlocks avoidance
Knowledge of programming tools such as text editors, debuggers, application builders and configuration management tools.
Ability to read code and understand the functionality implemented and the ability to translate the functionality into another piece of software
Comprehend software documentation including specification and design documents, communication interface specific and API description
Working Location - Hiroshima, Japan or Taiwan
Apply Today To Be Part Of What's Next.
We make the tech that enables the chips in devices which improve lives around the world.
We do this with an eye to the future, pushing the boundaries of what's possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at and on LinkedIn, Facebook, Instagram, X and YouTube.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.
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