仕事内容:
- 販売目標達成のため、営業・マーケティング・製品マーケティングチームを技術面から支援
- プリセールス活動(製品トレーニング、システム設計、ソリューション提案)を積極的にサポート
- ヘルプデスクチケット対応および製品に関する技術的な問い合わせへの回答
- トラブルシューティングおよび原因分析を含むアフターサポートの提供
- 顧客からのフィードバックや製品課題をPMへ報告し、製品改善に貢献
- 日本語の技術FAQおよびドキュメントの作成・更新
- 顧客ミーティング、デモンストレーション、オンサイト/リモート技術対応への参加
- 国内外出張が発生する場合あり
アピールポイント:
担当するお客様は日本語ですが、オフィス内は英語や中国語を使用する事もある為、
語学力を伸ばしたい方にはお勧めです
グローバルな環境でスキルをアップ出来ます。
※屋内禁煙
求める人材:
- PC作業が得意な方(Word/Excelが操作可能な方)
- 問題の切り分けおよび高度なトラブルシューティング能力
- ビジネスおよび技術的影響を考慮したタスクの優先順位付けとマルチタスク対応能力
- 複雑な技術内容を分かりやすく説明できるコミュニケーション能力
- 前向きに業務に取り組める方
- チームワークを大切にできる方
《こんな方歓迎》
- 情熱を持ち、主体的に行動し、問題解決までやり遂げる姿勢
- 他者を鼓舞し、影響を与えることができる高い対人スキル
- 強い当事者意識と責任感
勤務時間・曜日:
勤務時間: 9:30~18:30(昼休み1時間)
休暇・休日:
- 土日・祝日休み
- 産休・育休制度
勤務地:
東京都荒川区荒西日暮里
アクセス:
最寄り駅:
日暮里駅北口徒歩3分内
給与:
固定残業代あり:月給 ¥350,000 〜 ¥550,000は1か月当たりの固定残業代¥30,000〜¥70,000(30時間相当分)を含む。30時間を超える残業代は追加で支給する。
給与: ¥5,500,000 – ¥8,500,000
残業手当支給
社会保険完備
待遇・福利厚生:
- 保険制度(雇用保険、労災保険、厚生年金、健康保険)
- 交通費支給
- 研修あり
【雇用形態】
正社員, 契約社員
【給与】
月給20万円以上
※あなたの経験や能力を考慮して決定いたします。
※試用期間6ヶ月あり。
・昇給年1回
・賞与年2回(7月・12月)
・決算賞与年1回
その他:
【企業概要】
- 企業名: QNAP株式会社
- 企業HP:
【応募方法】
まずはメールにてご連絡ください
履歴書と職務経歴書をご提出いただき、書類選考後、面接を行います。
【応募お問い合わせ】
管理部 採用担当
雇用形態: 正社員
給与・報酬: 350,000円 - 550,000円 月給
平均所定労働時間(1か月当たり): 160時間
言語:
- 流暢な日本語 (必須)
- 流暢な中国語 (望ましい)
- 流暢な英語 (望ましい)
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東京都 荒川区 町屋駅, QNAP株式会社仕事内容: · 販売目標達成のため、営業・マーケティング・製品マーケティングチームを技術面から支援 · プリセールス活動(製品トレーニング、システム設計、ソリューション提案)を積極的にサポート · ヘルプデスクチケット対応および製品に関する技術的な問い合わせへの回答 · トラブルシューティングおよび原因分析を含むアフターサポートの提供 · 顧客からのフィードバックや製品課題をPMへ報告し、製品改善に貢献 · Benefits · 保険制度(雇用保険、労災保険、厚生年金、健康保険) · 交通費支給 · 研修あり · ...
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