Provide advice, guidance and coaching to people managers in relation to complex multi stranded customers enquiries across the spectrum of People services, driving the right outcomes and solutions. Focus on business value, advisory, coaching, relationship management, employee engagement, organizational effectiveness and change management.
Report to: Country Head of People
Role Profile
Provide advice and guidance to employees and people managers in relation to complex HR enquiries or people matters across the spectrum of HR services, with the focus on business value, advisory, coaching, relationship management, employee engagement, organizational effectiveness and change management.
Job Content
People Advisory
- Support effective execution of people agenda for business/function to drive business growth and achieve organizational priorities.
- Advise, guide and coach people managers and employees in relation to complex matters across the spectrum of HR services, driving the right outcomes and solutions aligned with business aims and goals
- Proactively interact with other HR teams and business managers to understanding issues and optimize operational delivery
- Support complex interpretation of policy and procedures and provide oversight of certain complex events, working with specialist teams where relevant
- -Drive high standards of relationship management and co-ordinate across the relevant areas of the function to achieve the right and timely solution
- Support the change journey for people managers around a broad range of HR processes. Give support and encourage customer adoption of HR Systems and tools
- Support business managers to deal effectively with people issues by providing advice and guidance to enquiries relating to all aspects of HR Services, handing off to the specialist areas where required
- Support continuous improvement initiatives by using case and knowledge tools
People Solution
- Implement and update Human Resources employment policies and procedures
- Being up-to-date with employment laws to ensure HSBC, management and employees are in compliance
- Manage governance committees (e.g., Disciplinary Committee, Defined Contribution Management and Investment Committee, Health Committee, etc.) required by laws and regulations
- Develop effective relationships to promote good employee relations across HSBC, including but not limited to initiating and executing EAP programmes and bank-wide employee caring activities
- Handle the grievance, conduct issues, investigations in consultation with the Regional/Group People Solution counterparties.
- Provide advice and guidance on disciplinary, grievance and general complaints, as well as coach managers where appropriate.
- Provide strategic guidance and reward consultancy to senior management in country; designs, develops and reviews reward and benefit policies, processes and practices that are aligned with Group reward framework; facilitate the country performance management activities to support the dynamic and changing business needs
- Support annual pay reviews, performance evaluation process, and training programmes related to employee relations as well as compliance with laws/regulation and HSBC policies and procedures
- Support the country Head of People in handling any special projects
Experience / Skills
- Bachelor degree or above
- In-depth knowledge and expertise in people management with strong communication and counselling skills.
- Strong knowledge of Japan labour related laws and regulations, experience in managing regulatory constraints, employee and industrial relations, and good networking in HR and C&B community
- Knowledge of HR policies and procedures, and legal and regulatory frameworks in Financial Services industry is preferred
- Good analytical, conceptual, communication and excellent interpersonal, influencing, negotiation and communications skills to manage effective stakeholder relationships.
- Flexibility to changes and diverse situations
- Business acumen, proactive approach t \ o business focus and service
- Coaching, influencing, HR technical/operational knowledge, manage to results, dealing with ambiguity and problem solving
- Strict adherence to the requirements of confidentiality, discretion and integrity
- Fluency in both English and Japanese (written and verbal)
-
Tokyo, Tokyo HSBCProvide advice guidance and coaching to people managers in relation to complex multi stranded customers enquiries across the spectrum of People services driving the right outcomes and solutions Focus on business value advisory coaching relationship management employee engagement ...
-
Tokyo, Japan VisaWe are seeking a detail-oriented and customer-focused People Solutions Analyst to join our Global People Services GPS team in Japan. · Serve as the first point of contact for employees and managers on common inquiries related to programs processes benefits payroll local policies ...
-
Tokyo Visa ￥6,000,000 - ￥9,000,000 per yearWe are seeking a detail-oriented and customer-focused People Solutions Analyst to join our Global People Services GPS team in Japan. · Serve as the first point of contact for employees and managers on common inquiries related to programs processes benefits payroll local policies ...
-
Tokyo, Tokyo Takeda $46,800 - $76,800 per yearTakeda Business Services TBS is a function within Takeda with the objective of enabling Takeda's business strategy delivering simplification and cost reduction improving service and providing a transformation engine for continuous improvement for Takeda Continuously innovating an ...
-
Tokyo RELEX SolutionsWe're bold thinkers and kind teammates, growing fast but staying grounded. Our Nordic roots and global outlook shape a culture of friendliness, creativity, and collaboration.. · Proven experience in People Operations within Japan. · Strong understanding of local employment law. · ...
-
Tokyo ARC'TERYXYour opportunity at ARC'TERYX: As the Senior Manager, People & Culture Business Partner, you will lead our strategic partnership with our Japan team. · Partnering with our leaders across the business and overseeing the creation and implementation of our people strategy in alignme ...
-
Tokyo NEO Search Partners Inc. ￥5,000,000 - ￥15,000,000 per yearWe're looking for a People Operations Manager to help build and scale People Ops for a fast-growing, market-entry SaaS company expanding across APAC. You'll lay the HR foundations in Japan, strengthen regional operations, and become the trusted go-to partner for employees and lea ...
-
Tokyo RELEX Solutions ￥4,000,000 - ￥8,000,000 per yearWe're a global community of different cultures, voices, and experiences. We celebrate what makes us unique and connect through what we share, in an authentic and safe environment. Together we shape the future, and each other. · Act as the main People Operations contact for Japan ...
-
Tokyo, Tokyo Arc'teryx EquipmentAs the Senior Manager, People & Culture Business Partner, you will lead our strategic partnership with our Japan team. · Partnering with our leaders across the business and overseeing the creation and implementation of our people strategy in alignment with our long-term global bu ...
-
Tokyo, Japan Google ￥500,000 - ￥800,000 per yearThe gReach Program is a 12 months paid upskilling program for industry professionals with disabilities where participants will receive on-the-job-training and work on a range of projects. · ...
-
Solution Manager
4週間前
Tokyo, Tokyo Nokia ￥2,000,000 - ￥2,800,000 per yearThe Solution Manager will take full ownership of the complete solution, · requiring an in-depth understanding of market dynamics and evolution to effectively consult with customers while promoting Nokia's advantageous offerings. · ...
-
Tokyo VisaWe are seeking a detail-oriented and customer-focused People Solutions Analyst to join our Global People Services GPS team in Japan.This role requires a strong HR Generalist background to effectively navigate a wide range of employee queries coupled with deep expertise in Japan's ...
-
Solution Manager
1週間前
Tokyo Taylor Hopkinson | Powered by BrunelWe are seeking an experienced Solution Manager - BESS to support the development and delivery of utility-scale energy storage projects. · ...
-
Tokyo Visa Full timeWe are seeking a detail-oriented and customer-focused People Solutions Analyst to join our Global People Services GPS team in Japan. · Serve as the first point of contact for employees and managers on common inquiries related to programs processes benefits payroll local policies ...
-
Suginami Keywords Studios ￥600,000 - ￥1,200,000 per yearWe are seeking an experienced Human Resources Manager to join our leadership team and lead the People and Culture segment of our business. · Will work closely with Japan local leadership team and will collaborate with regional/global HR leaders/teams to develop and execute HR pla ...
-
Tokyo TikTokThe Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business. As the CSM will play a key role in driving our clients' incremental growth by supporting product solution, vertical solution, and client relationship. · ...
-
Tokyo TikTok ￥2,000,000 - ￥2,800,000 per yearThe Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, · Account Managers, Agency and partnerships as well as Marketing Science. · TikTok is the leading destination for short-form mobile ...
-
Tokyo TikTokThe Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns and more. · As the TikTok community grows at an unprecedented speed around the world, · our GBS team leads groundbr ...
-
Tokyo TikTok ￥4,000,000 - ￥8,000,000 per yearThe Client Solution Manager will play a key role in driving our clients' incremental growth by supporting product solution, vertical solution, and client relationship, together with sales team, agency team and other xfn teams; · proactively managing top clients and build vertical ...
-
Tokyo Mastercard ￥120,000 - ￥180,000 per yearWe are looking for an experienced product manager to manage our product line strategy for consumer products in Japan and drive the strategy forward by consistently innovating and aligning with division strategy. · This position helps provide the answer to 'Why Mastercard' from pr ...
-
Tokyo VisaMake an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. · ...
