At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever. More than 35 years later, we're proud to be a certified B Corp with hundreds of trips in over 100 countries.
The world needs more Intrepid people:
At Intrepid, we bring dreams to reality through travel - which is why we are looking for a Reservations Coordinator in Japan to perfect the details so that our customers can enjoy their trips worry-free
In this role, you'll support our Japan Reservations function with managing accurate and timely bookings for transport, accommodation and activities across all our scheduled trips. You'll also ensure the budgeted costs align and that all information is accurately recorded in the systems.
When faced with issues, you'll put on your problem-solving hat, providing feedback and insightful alternatives where appropriate. And along the way, you'll build your people skills by collaborating with colleagues across our Sales, Operations and Product teams. Above all, you'll work with the sole focus of ensuring our customers always receive the best care and service
This is a full-time permanent position, where you will work in our office in Osaka, Japan. To provide the best experience for our people, this role would operate in our office with the opportunity to work from home on occasion.
Some of the experience you'll bring may include:
- Experience and understanding in Japan's travel industry, ideally with reservations experience.
- Strong written and spoken communication skills in Japanese and English.
- Strong computer skills, including proficiency in Microsoft Office (especially Word, Excel and Outlook).
- Strong organisational skills, attention to detail and consistent error-free delivery.
- Certified Travel Supervisor qualification (総合旅行業務取扱管理者) would be highly regarded.
- Understanding of Intrepid Japan's travel style across all brands.
Our people reflect the diversity of our customers and the communities we visit:
Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.
Rewarding and developing our people is important to us, some of our work perks include:
- Flexible work options, such as work-from-home options and the ability to 'work from anywhere' 4 weeks a year
- A free Intrepid trip every year, plus generous discounts for families, and close friends
- 5 extra days of leave a year for use on Intrepid trip's
- A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.
- Access to e-learning platforms, professional development and mentor programs
- 20 hours of volunteer leave every year to use on causes most important to you
- Employee Assistance Program, a 24/7 service that offers counselling for you and your family
We are Real. Together. Ambitious. Impactful.
These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.
At Intrepid ensuring diversity, equity, and inclusion is an important part of our recruitment process. If you require a reasonable accommodation to submit your application, please email with your name, location, and the accommodations you need, we will then be in touch to support your application.
-
Osaka, Osaka Intrepid Travel ￥2,500,000 - ￥4,200,000 per yearWe are looking for a Reservations Coordinator in Japan to perfect the details so that our customers can enjoy their trips worry-free. · ...
-
Osaka AccorHotel Full time￥4,000,000 - ￥12,000,000 per yearAccor is seeking a strategic and ambitious senior leader to drive revenue growth across its iconic hotels and brands. The Director of Revenue Management will lead a team of revenue experts, formulate and execute revenue strategies, and collaborate with the executive team on long- ...
-
Osaka, Osaka Hilton ￥4,500,000 - ￥6,300,000 per yearThe Front Desk Manager assists the Front Office Manager in administering and managing all Front Office operations to ensure profitability. · ...
-
Osaka, Osaka Hilton ￥3,500,000 - ￥6,000,000 per yearThe Duty Manager assists the Front Office Manager in the administration and management of all Front Office operations to ensure profitability, control costs and quality standards, ensuring total guests' satisfaction. · Communicate effectively both verbally and in writing to provi ...
-
Ōsaka Hilton Full time￥120,000 - ￥180,000 per yearThe Duty Manager assists the Front Office Manager in the administration and management of all Front Office operations to ensure profitability, control costs and quality standards, ensuring total guests' satisfaction. · We are looking for a Duty Manager serving Hilton Brands who c ...
-
Coord-Front Office
2ヶ月前
Osaka, Osaka Moxy Hotels ￥2,000,000 - ￥2,500,000 per yearProcess all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. · Process a ...
-
Osaka, Osaka Hilton ￥2,500,000 - ￥4,000,000 per yearWe are seeking an experienced Front Desk Service Agent to join our team at Waldorf Astoria Osaka. As a key member of our front office team you will provide exceptional service to our guests ensuring their stay with us is memorable. · ...
-
Partnerships Manager
2ヶ月前
Osaka, Osaka Agoda ￥2,500,000 - ￥5,000,000 per yearWe are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. · Establish day to day communications with partner, conn ...
-
Osaka, Osaka Swissôtel Hotels & Resorts ￥6,000,000 - ￥12,000,000 per yearWe are looking for a strategic and ambitious senior leader who can help shape the future of revenue management: drive revenue growth across our iconic hotels and brands, nurture high-performance teams and shape emerging capability, and be at the helm of sector-leading technology ...
-
Osaka, Japan AccorHotel ￥120,000 - ￥180,000 per yearWe are looking for a strategic, · ambitious senior leader who can help shape · the future of revenue management: drive · revenue growth across our iconic hotels · and brands. · ...
-
フロントナイトマネージャー
2ヶ月前
Greater Osaka Area JW MarriottAssist staff with expediting problem payments, follow up with guests regarding satisfaction, process all guest check-ins, and process all payment types. · Assist staff with expediting problem payments · Follow up with guests regarding satisfaction · Process all guest check-ins · ...
-
Ōsaka Hilton Full time￥6,000,000 - ￥12,000,000 per yearWe are seeking a Front Desk Manager to assist the Front Office Manager in administering and managing all Front Office operations. This role involves coordinating day-to-day operations, providing leadership at the frontline level, and ensuring total guests' satisfaction. · Communi ...
-
Osaka, Osaka Hilton ￥4,000,000 - ￥8,000,000 per yearThe International Sales Manager - China assists the Director of Sales in leading and supervising the Sales Team. He / she oversees and directs all aspects of the negotiation and coordination process as well as the successful handling of Corporate / FIT / M.I.C.E. / Social / Tour ...
-
Welcome Desk Agent
4週間前
Osaka, Osaka W Hotels ￥200,000 - ￥400,000 per yearProcess all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. · ...
-
Front Office Agent
3週間前
Osaka, Osaka St. Regis Hotels & Resorts ￥2,500,000 - ￥4,000,000 per yearProcess all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. · Process a ...
-
Osaka, Osaka Hilton ￥3,600,000 - ￥6,000,000 per yearThe Public Relations Manager builds a good image of the hotel and good relationships with the public (press, PR objectives, joint ventures, guests, customers and communities). · As the Public Relations Manager, you will be responsible for performing the following tasks to the hig ...
-
Ōsaka Hilton Full time￥1,200,000 - ￥1,500,000 per yearThe Sales Manager assists the Director of Sales in leading and supervising the Sales Team. He/she oversees and directs all aspects of negotiation coordination process as well as successful handling Corporate FIT MICE Social Tour & Travel events assigned. · ...
-
Osaka, Osaka Agoda ￥1,200,000 - ￥3,000,000 per yearThe Associate Director for Japan will develop and deploy Agoda's Japan strategy, provide guidance and leadership to ensure the successful account management of Agoda's major partners, and deliver on targets and growth expectations. · Develop and implement strategies to accelerate ...
-
Osaka, Osaka Agoda ￥4,500,000 - ￥7,500,000 per yearAbout Agoda · We bridge the world through travel. Our story began in 2005... · No two days are the same at Agoda. · ...
-
Ibaraki Texas Instruments ￥4,000,000 - ￥8,000,000 per yearAs a Facilities Engineer at TI, you'll be directly responsible for building utility systems in support of a semiconductor wafer fab. TI Facilities operates over 150 different utility systems that include chemicals, gasses, variety of electrical systems, water systems, HVAC, waste ...
-
Kyoto Four Seasons Hotels and Resorts Full time￥300,000 - ￥600,000 per yearCluster Group and Reservation Specialist for Four Seasons Hotel Kyoto & Osaka. Passion for excellence, expertise in hospitality operations, and proven leadership experience required. · Take guest in-room dining orders through chat, phone calls, communicate special requests to the ...
