AI, Machine Learning | Computer Vision, Image Processing | Embedded | IoT, Telecom, Network | Web, Mobile App (Frontend / Backend) | Field, AE, Robot SI

Location

Chiyoda-ku, Tokyo

(Mostly remote work, but occasional office visits required)

Company

A Japanese IoT startup with a mission to enable software to handle real-world information.

The company was an early adopter of edge computing and excels in high-speed edge AI technology.

It has numerous deployments with customers, primarily in the manufacturing and retail industries.

Established: 2015

Capital: 2.867 billion yen

Number of employees: Over 50

Job Description

As a Solutions Engineer, you will be responsible for the following responsibilities.

Solution Design, Development, and Operational Support:

- Design, develop, and test applications and related systems that run on the product.

• Integration development with BI tools and other peripheral systems.

• Technical support and operational support during the PoC and production phases.

Identifying Client Issues and Proposing Solutions:

- Deeply understand the client's business model and challenges, and develop solutions using the company's edge AI technology assets (especially the product).

• Business Collaborate with development staff to support the identification and implementation of issues.

• Create technical design and proposal materials for solution proposals.

Technical Support During the PoC and Operational Phases:

- Build a PoC environment and support its implementation.

• Promptly address technical issues and inquiries during production operations.

• Propose improvements based on feedback obtained during the operational phase.

Technical Lead:

- Research and propose new technologies related to IoT and edge AI solutions.

• Consolidate internal technical knowledge and promote reuse across projects.

• Provide technical training and knowledge sharing for clients and internal team members.

Lead and Support Product Application Implementation:

- Assist clients in implementing existing applications as product apps.

• Provide technical support to clients to help them implement product apps on their own.

Client Communication and Problem-Solving:

- Deeply understand client challenges and work closely with internal and external stakeholders (e.g., business development, product development teams) to identify and implement optimal solutions.

Best Practice Sharing and Updates:

- Share best practices for developing and operating product integration apps with clients and support their implementation.

• Constantly update best practices for developing and operating product integration apps and share them internally, contributing to the improvement of the organization's overall technical capabilities.

Product Feedback:

Identify areas for improvement in the product based on client needs and on-site feedback, contributing to the product's evolution.

[About the Product]

This platform service uses edge AI technology to enable large-scale, real-time, privacy-conscious data collection from various sites.

It has been used as infrastructure for large-scale services, such as in-store signage advertising at a major convenience store.

They collaborate with a variety of partner companies, including solution developers, AI technology companies, and camera and other hardware developers, to build an ecosystem.

[Team's Mission]

This team's mission is to sell the company's AI/IoT platform to enterprise companies and ensure its successful adoption and adoption. They will lead the platform implementation by conducting detailed research into customer requirements, on-site environments, and existing systems.

They will provide professional services such as consulting on customer issues, support for porting existing IoT/AI applications, connectivity verification with networks and devices, and process design and technical support from PoC to production operation, promoting customers' digital transformation through IoT.

Requirement

Required Skills:

- 2+ years of software development experience using Python, C, or C++

• Some level of Linux proficiency

• Experience in edge AI, IoT, web, or cloud computing

• Willingness to learn new technologies and tasks

• Ability to build strong relationships and collaborate with internal and external stakeholders

Preferred Skills:

- Development experience using edge devices such as Raspberry PI or Jetson

• Experience developing within hardware constraints

• Experience building logic using sensor devices and AI output

• Experience developing using machine learning

• Image processing development experience

• System implementation experience within the manufacturing industry or for manufacturing customers

• Network-related knowledge

• Experience developing, maintaining, and operating in-house IT services

• Ability to organize requirements and propose specifications from a user's perspective

• Ability to anticipate and adjust customer expectations based on B2B service development experience

• Ability to communicate complex technical content and business requirements concisely and in an easy-to-understand manner to non-IT personnel. Additionally, you can organize and share information through effective document creation.

• Ability to mediate between members with differing opinions, facilitate discussions, and reach consensus.

We would like to work with:

- Someone who embodies the company's values.

• Ability to conceptually explain technical matters to non-IT personnel, such as business team members.

• Someone who enjoys new technology.

• Someone who enjoys working with people.

• Someone who wants to develop services that directly reach end users.

English Level

Nice to have

Japanese Level

Upper business level (N1 or equivalent)

Employment Type

Permanent