応募条件

• 中国語: 母国語レベル
• 英語: 上級(ビジネス会話レベル)
• 日本語: 上級(ビジネス会話レベル)
• 現在日本在住の方に限ります

説明

CUSTOMER SERVICE REPRESENTATIVE

Company Overview: Global start-up consulting company focused on overseas clients doing

business in Japan. Well-funded and has a growing list of clients, mostly from Asia but

mainly dealing with Chinese-speaking business owners.

Services offered:

• Investment Management and Consulting

• Data Analysts and Market Research

• Real Estate Consulting

• Medical Services Consultation

• Client Hosting

Responsibilities: You will be working directly with the Project Team Leader on current

projects and will report directly to the Office Manager and President. You will be reaching

out to various organizations in Japan and APAC.

You will be working with the business support team providing client support in 4 areas:

Market research, real estate, medical care, and client hosting.

Market Research: You will provide comprehensive research and step-by-step guidance in

forming a viable business venture.

Real Estate: You will research properties that fit your client's specifications. You will also

contact rental agencies in Japan and relay that information to your clients.

Medical Care: You will provide customized consultations, along with all the requisite

translation work. You will research the best specialist/hospital for various medical

procedures depending on the client's request.

Client Hosting: You will manage all reservations, transport, and translation associated with

the client's trip, in addition to other professional services.

Requirements:

• Has solid business, hospitality and/or customer service experience dealing with

overseas clients

• Must be bilingual:

o Native level Japanese with business-level English (or)

o Native English with business-level Japanese (or)

o Native level Chinese with business-level Japanese or English

• Interested to work in a diverse, multi-cultural work environment.

• Must have a Japanese Driver's License and be willing to drive on occasion.