Job Information

• Job duties include receiving repairs, confirming symptoms, and registering repair details at the service counter in the store. Specializing in repair reception, there is no need to acquire knowledge about pricing plans or contracts. If you feel that you can't leave people in trouble, want to be helpful, and enjoy customer service, we welcome you with open arms. Looking forward to working together!
• Starting without experience is highly welcomed! Whether you love Apple products, enjoy customer service but lack product knowledge, or want to enhance your hospitality skills, any reason is acceptable. Many of our staff started without experience, coming from various backgrounds. Through detailed training, support system, and learning tools, you can acquire knowledge while working, so feel free to apply with confidence.
• In addition to high hourly wages, part-time and temporary staff receive bonuses three times a year, which is rewarding. There is also a chance for promotion to become an employee, making it suitable for those who want to advance in their careers. Take advantage of employee discounts, such as capturing children's photos at Studio Mario, purchasing cameras, accessories, electronics, and enjoying various benefits.
• Customers visiting the store often seek repairs for iPhone, iPad, and iPod, with a variety of issues such as a cracked display, unresponsive screen, or inability to make voice calls. Starting from listening carefully to customers' concerns, the job is most fulfilling when you see their grateful smiles, saying "Thank you, I really needed this."

Business Description

Apple product repair services

Recruitment Information

• Location: Apple Product Service Hirakata/Hirakata T-SITE Store_7972
• Working days/hours: (1) 10:00-19:00, (2) 11:00-20:00, Approximately 5 days per week. Working hours and days are open for discussion during the interview.
• Qualifications: Even those without part-time experience are welcome. Many students and homemakers have started from scratch at Apple repair service stores. Applicants with an interest in Apple products, iPhone users, and those capable of basic computer operations are encouraged. This is a long-term position (6 months or more).
• Benefits: Uniform rental, employee discounts, transportation allowance (up to 30,000 JPY per month), employment insurance, social insurance, industrial accident insurance, bonuses three times a year (subject to variations based on working days, hours, and performance), opportunities for employee promotion, raise system based on job proficiency, paid leave (according to legal standards), possibility of side jobs with regulations.
• Selection Process: Applications are accepted 24/7 online. Click the "Apply" button to proceed to the application screen. No resume is required during the interview (will be requested upon acceptance).
• Safety Measures: Prioritizing the well-being and safety of employees through measures such as temperature checks before work, mandatory mask-wearing, provision of disinfectants, protective barriers at service counters, using cash trays for returns, maintaining distance in waiting lines, and continuous in-store ventilation.
• Message: No specialized knowledge is required upon joining. Many staff started from scratch and are actively contributing. Staff members come from diverse backgrounds such as wedding venues, theme parks, department stores, convenience stores, izakayas, Italian restaurants, yakiniku restaurants, apparel staff, swimming coaches, salespersons, cram school instructors, English conversation school instructors, office clerks, private tutors, donut shop sales, and homemakers. Your knowledge and skills from other industries might unexpectedly be useful here. We look forward to working with cheerful and fun staff like you. We welcome applications from anyone, whether you are job hunting at Hello Work, have customer service experience, are interested in technical support or user support, or simply love Apple products.
• Location Information: Conveniently located near Keihan Hirakatashi Station's central exit. Even on bad weather days, the location is convenient. The store is on the 2nd floor of the very clean commercial facility, Hirakata T-SITE. With department stores, supermarkets, and various shops near the station, shopping after work is also recommended.