Overview of the role

Euromonitor International has an established client base in Japan across different industries. The Corporate Sales team is split into 3 key areas, New Business, Growth, and Key Accounts. The Account Manager (AM) plays a critical and unique role at Growth and/or Key accounts. Managing a territory of existing clients in the consumer products industry space, AMs are personally responsible for securing renewals, growing revenues and embedding Passport (product) and Euromonitor.

We seek client relationships where Passport is regarded as a must-have strategic tool (therefore ensuring renewal) and we should be increasing revenues from a growing base of contacts and a better understanding of client organization, strategy and priorities. AMs are expected to expand the value of our current partnerships by further entrenching our data and analysis with current and new users.

By understanding why clients use and need our information, the AM will be able to recommend the services best fit for their needs which may include expanding their current subscription or engaging with our consulting team. AMs should also always be looking for revenue opportunities hidden behind client queries.

Revenues will come from:

• Annual price increases on like-for-like renewal.
• Significant revenue growth from syndicated upsell - AMs should be working the full Passport upsell agenda
• Monetizing account management by charging for analyst support (extractions, presentations, claim letters, etc.) whenever possible.
• Custom research revenues - ensure all custom research capabilities are promoted to all clients.

AMs must be confident, proactive and disciplined, and keen to work closely with clients/colleague and drive the commercial agenda

Key responsibilities

Account Manager will be mainly managing existing Passport subscribers of Japanese leading players in FMCG industries. With the assigned accounts, you are expected to:

• Secure contract renewal and grow revenues for each client

• Develop client relationships

• Understand company organization, strategy and priorities and

Ø  grow network of users,

Ø  grow usage,

Ø  successfully convey benefits of Passport and Euromonitor's methodology,

Ø  establish Passport as must-have,

Ø  develop partnership style relationship.

• Train users face-to-face or via online demos

• Provide expert research support to all clients, through detailed understanding of Euromonitor's product portfolio and research methodology

• Encourage information sharing to improve quality of data in Passport

• Collaborate with colleagues from research and other offices, and

Ø  leverage research and industry expertise on queries, presentations, updates

Ø  develop product offering to meet the changing needs of our client base

Ø  share key selling points with counterparts for targeted upsell

Requirements

• Right to work in Japan
• At least 3 years of proven track record in achieving revenue goals with new business development and/or account management role, preferably (but not necessarily) in FMCG space
• Knowledge of consumer market trends and dynamics
• International perspective
• Ability to conduct successful negotiations with senior management
• Superb organisational skills with strong attention to detail
• Goal-oriented, target-driven and able to work under pressure to produce results
• Excellent presentation skills
• Excellent oral and written communication skills
• Language skills: Native Japanese and fluent in English (TOEIC865 or more)
• Market research, consulting, account management and/or industry analyst experience is a plus

Benefits

Why work for Euromonitor?

Our Values:

We seek individuals who act with integrity

We look for candidates who are curious about the world

We feel that as a community, we're stronger together

We seek to enable people to feel empowered

We welcome candidates who bring strength in diversity

International: not only do we have a very multinational workforce in each office but we communicate across our 16 offices worldwide on a daily basis.

Hardworking and sociable: our staff know how to work hard and know also how to enjoy themselves We pride ourselves on creating an appropriate work-life balance, with flexible hours and regular socialising including frequent after work meet ups, summer and Christmas parties and a whole range of other groups to be involved with.

Committed to making a difference: We believe that people are looking for something worthwhile in a company beyond the workplace. Our extensive Corporate Social Responsibility Programme gives each member of staff two volunteering days a year in addition to holidays. It gives all new starters a donation amount on joining us which they can give to a charity of their choice.

It sees us reaching out into the local community with our mentoring, group volunteering, and fundraising initiatives as well as supporting international charities through our website sales, matching staff sponsorship fundraising, and carbon offsetting all our flights.

Excellent benefits: we offer competitive salaries, enhanced healthcare and pensions, plus generous holiday allowances, hybrid working and, in many offices, a Core Hours policy allowing flexible start and finish times to each day.

Opportunities to grow: we offer extensive training and development opportunities at all levels. The vast majority of our Managers and Directors have been promoted from within and many have moved across departments as well as upwards. We pride ourselves on identifying and rewarding talent.

Equal Employment Opportunity Statement: Euromonitor International does not discriminate in employment on the basis of race, colour, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organization, or other non-merit factor.

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