• Implements and executes capacity and capability management for services in the areas of functional safety, cybersecurity, autonomous system safety, software-intensive systems generally, and related services, under the guidance of the Engineering Manager.
• Ensures effective workflow by engaging with cross functional leads and customers in order to understand scope of projects and technical needs to assign resources effectively.
• Responsible for driving process improvements to ensure financial results are achieved.
• Typically supports local members of a team but may support remote employees in other locations.
• Drives a high performing team by hiring, retaining, and managing the performance and development of team members with critical skills in the areas of functional safety, cybersecurity, autonomous system safety, software-intensive systems generally, and related services.
• Operates effectively in the UL matrix to actively support and drive high performance culture changes, transformation efforts and people engagement.
• Holds team and self accountable for results, assists Engineering Manager in defining goals and performance objectives and metrics to execute strategy.
• Develops and coaches by providing, training, career counseling, feedback, guidance to drive high performance and morale.
• Ensures understanding of and compliance with all established policies and requirements.
• Lead business development activities defining and/or approving full proposals, or relevant proposal content such as pricing and statements of work (SOWs) for client-funded projects.
• Leverage industry experience and network to win projects and build the business.
• Provides direct expert technical support and leads technical training events as necessary, in areas such as functional safety, autonomous system safety, software-intensive systems generally.
• Serves in positions of expertise with respect to technical issues, reviews, etc. ; with capability to perform roles similar to those of Staff Engineer on an as-needed basis.
• Requires deep technical expertise in functional safety, cybersecurity, autonomous system safety, and software-intensive systems generally.
• Increases customer loyalty, anticipates customer needs and provides proactive solutions.
• Gathers, shares and responds to customer feedback.
• Supports sales by building relationships with customers, requiring a deep understanding of what is in pipeline, obtaining feedback on how UL can do better, what is working well and identifies actions and solutions.
• Provides direct support to customers and team by providing technical guidance and engineering judgment to complete projects and address all issues arising needing resolution (customer complaints, unusual requests, technical advice, etc.).
• Ensures quality and adherence to policies and standards requirements.
• Leads and/or participates in discussions to drive business initiatives through brainstorming discussions.
• Empowers and holds team accountable to find new opportunities to effectively drive growth &  financial goals (revenue, profit, enterprise value, etc. ).
• Delegates Project Handlers to establish the appropriate technical programs.
• Supports and guides project handlers to ensure compliance with requirements, changes in project scope or specifications and customer notifications.
• Explains UL family of companies' policies, procedures and requirements, negotiates completion dates and sample requirements, and ensures an effective experience with the UL family of companies.
• May handle some projects and/or act as lead reviewer to support workflow and demand. Provides direct expert technical support as necessary, in areas such as functional safety, cybersecurity, autonomous system safety, software-intensive systems generally.
• Communicates and exemplifies ULs Vision and Mission.
• Leads, promotes and embraces change through self and team.
• Collaborates and builds trust within the organization and with customers to meet or exceed their expectations.
• Develops strong, flexible cross-functional networks and global relationships to promote becoming the fastest, highest quality and most customer-friendly organization.
• Coaches and mentors employees to do the same.
• Reads and follows the Underwriters Laboratories Code of Conduct and follows all physical and digital security practices.
• Performs other duties as directed.

A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.

The world has never been more connected. Which means your skills as a cybersecurity expert have never been more essential. We hack for good, uncovering threats and understanding how bad actors operate. Whether it's connected vehicles, medical devices or smart appliances, you'll help keep products safe and secure in an increasingly threatened world. Join our team, collaborate with a global community of experts and use your skills to help shape a more secure future.

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