Senior Service Delivery Manager sought to lead existing infrastructure operations and propose enhancements for 100-person team management, global solution proposals, and customer delivery responsibilities.

• Key Responsibilities:
  • Propose and implement advanced infrastructure operations for key customers
  • Create roadmaps for complex customer systems and migrations
  • Design and introduce managed services
• Requirements:
  • At least 5 years of experience in infrastructure operations or managed services
• Preferred Qualifications:
  • Experience with large-scale IT infrastructure operations (over ¥10 billion)
  • Experience with managed service proposals, design, and operations
  • Business-level English proficiency for global solution proposals