Business Overview
Rakuten Group, Inc. is a global leader in internet services that empower individuals, communities, businesses and society.
With a mission to contribute to society by creating value through innovation and entrepreneurship, Rakuten was founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content and communications to approximately 1.8 billion members around the world.
The Rakuten Group has about 30,000 employees, and operations in 30 countries and regions.Department Overview
The IT Strategy Department is made up of 4 sections: Quality Management Section(QMS), CIO Office, Tech PR Section and the IT Governance Section.
Providing high-quality services promptly and maximizing customer satisfaction are part of Rakuten Group's core principles and are our most important business strategy.
The role of QMS is to build, maintain and improve Group Service Quality, to accelerate the growth of Rakuten Group businesses.
Under the direct supervision of the CIO, we report to the head of the IT Strategy Department, who also holds the positions of Chief of Staff and Vice Chairman of Rakuten India.
As a department, we are tasked to handle a range of horizontal initiatives and must remain flexible to undertake group wide projects as needed.
For this reason, we need to manage and communicate with a wide range of people within the company.The Quality Management Section, operating under the CIO, is an organization dedicated to ensuring excellence through quality. Our focus is on enhancing internal structures, processes, procedures, and deliverables to drive continuous improvement. Key initiatives include ISO 9001 for Quality, Tech KPI enhancement, Incident Management improvement and other impactful Quality activities.
We work to improve quality through quantitative KPIs set at the CIO level, establish company-wide quality targets and standards and promote awareness of quality practices while fostering horizontal dissemination.
"Our commitment is to consistently exceed customer expectations with exceptional quality and service."Position
Position Details
The ideal candidate will be meticulous, process-oriented, reliable, and have a proactive mindset as well as excellent communication skills.
This role translates complex ISO 9001 requirements and audit findings into actionable strategies, leveraging analytical, communication, and auditing expertise to support quality management system (QMS) adherence and continuous improvement initiatives across the organization.
The candidate should have experience in some of the following areas:quality process analysis, QMS strategy, audit planning, requirements gathering/analysis for QMS, quality data analysis, QMS project management, operational support for QMS, quality KPI tracking, audit event organization, stakeholder engagement across various departments, and meeting facilitation, and feel comfortable with public speaking.
Successful candidates must have a proven history of QMS auditing or project management roles and be customer-focused, understanding the quality needs of internal and external stakeholders.
Mandatory QualificationsBachelor's degree (Engineering, Information Technology, Computer science, or similar discipline preferred).
3+ years in quality assurance, compliance, or internal auditing roles, with demonstrable experience specific to ISO 9001.
Proven ability to interpret and apply ISO 9001 standard requirements across various business processes.
Exceptional communication skills, able to translate complex quality concepts and audit findings to diverse audiences, including management and operational teams.
Proven ability to manage multiple audit activities with strong organizational and meticulous attention to detail.Proficiency in documentation of audit reports, non-conformities, and corrective actions, as well as presentations (PowerPoint).
Experience in multi-departmental stakeholder management and facilitating meetings to discuss audit outcomes and improvement plans.
English:
Business Level (TOEIC 800 or above).
Japanese:
Native or bilingual proficiency.
Desired Qualifications
Prior experience with ISO9001 implementation, maintenance, or certification processes (e.g., Internal Auditor certification).
Experience with other management systems or process improvement frameworks (e.g., ISO27001, ITIL, or Six Sigma) or regulatory requirements.
Knowledge of general Quality Assurance methodologies (TQM, RCA, PDCA etc.).
Experience in training employees on QMS principles and audit procedures.
Ability to create QMS procedures, work instructions, and internal audit guidance documents.
Experience with BI Tools (e.g., Domo, Tableau, Power BI) for analyzing quality data and trends.
Proven ability to consolidate and track audit findings and corrective actions with many stakeholders.
Proficiency with project management and QMS software tools (e.g., Jira, Confluence, dedicated QMS platforms).
Experience consulting on quality management best practices and standards.
Experience in cross-functional planning and communication within a large organization.
#engineer
#technologymanagement
#technologymanagementdiv
職務レベル
該当なし
雇用形態
正社員
職務タイプ
会計・経理、金融
業種
消費者向けサービス、ITサービス・ITコンサルティング、技術・情報・インターネット
-
Tokyo moomoo証券+弊社は、NASDAQ上場企業であるFutu Holdings Limited(FUTU)的一員として、安定性と信頼性を兼ね備え、先進的な金融テクノロジーを駆使した次世代金融情報・オンライン証券取引アプリ『moomoo』を提供しています。 · +-年度監査計画の策定 · -リスクアセスメントの実施 · -監査ユニバースの更新・見直し · -... ...
-
東京都 渋谷区 渋谷駅, moomoo証券株式会社 Remote job￥2,000,000 - ￥2,800,000 per yearmoomoo証券株式会社は、NASDAQ上場企業であるFutu Holdings Limited(FUTU)の一員として、安定性と信頼性を兼ね備え、先進的な金融テクノロジーを駆使した次世代金融情報・オンライン証券取引アプリ『moomoo(ムームー)』を提供しています。 · 業務内容: · 1.内部監査役は、会社のマーケティング費用の監視、調達リスク管理の評価、調達における品質管理およびリスク管理の問題の特定、サプライヤー管理の品質および競争力の監視を担当する。 · ...
-
〒- 東京都 中央区, Moomoo ￥1,800,000 per yearmoomoo証券は、NASDAQ上場企業であるFutu Holdings Limited(FUTU)の一員として、安定性と信頼性を兼ね備え、先進的な金融テクノロジーを駆使した次世代金融情報・オンライン証券取引アプリ『moomoo(ムームー)』を提供しています。 · 業務内容 · ...
-
Tokyo moomoo Full timemoomoo証券は、NASDAQ上場企業であるFutu Holdings Limitedの一員として、安定性と信頼性を兼ね備え、先進的な金融テクノロジーを駆使した次世代金融情報・オンライン証券取引アプリ『moomoo(ムームー)』を提供しています。 · ...
-
Tokyo moomoo Full time￥800,000 - ￥1,000,000 per year+moomoo証券は、NASDAQ上場企業であるFutu Holdings Limited(FUTU)の一員として、安定性と信頼性を兼ね備え、先進的な金融テクノロジーを駆使した次世代金融情報・オンライン証券取引アプリ『moomoo(ムームー)』を提供しています。 · +会社のマーケティング費用の監視 · 調達リスク管理の評価 · サプライヤーの品質および競争力の監視 · ...
-
Tokyo moomoo証券 ￥2,000,000 - ￥2,800,000 per yearmoomoo証券は、FUTUグループの一員として、安定性と信頼性を兼ね備え、先進的な金融テクノロジーを駆使した次世代金融情報・オンライン証券取引アプリ『moomoo(ムームー)』を提供しています。香港オンライン証券取扱高トップクラスを誇る金融プロバイダーであるFUTUグループは、その国際版として『moomoo』が誕生しました。 · ...
-
Tokyo Moomoo Securities Japan Co., Ltd. ￥780,000 - ￥2,000,000 per yearmoomoo証券は、NASDAQ上場企業であるFutu Holdings Limited(FUTU)の一員として、安定性と信頼性を兼ね備え、先進的な金融テクノロジーを駆使した次世代金融情報・オンライン証券取引アプリ『moomoo(ムームー)』を提供しています。香港オンライン証券取扱高トップクラスを誇る金融プロバイダーであるFUTUグループは、香港では成人の約40%が利用するオンライン証券取引スマホプラットフォーム『FUTUBULL』を香港にて提供しており、その国際版として『moomoo』が誕生しました。 · 世界7か国、250万人以上のユーザーに金融情報 ...
-
Tokyo, Japan moomoo ￥600,000 - ￥1,000,000 per year弊社は、NASDAQ上場企業であるFutu Holdings Limited(FUTU)の一員として、安定性と信頼性を兼ね備え、先進的な金融テクノロジーを駆使した次世代金融情報・オンライン証券取引アプリ『moomoo(ムームー)』を提供しています。 · 年度監査計画の策定 · Riesgo asesoramiento · Monitoreo y actualización del universo de auditoría · ...
-
Internal Auditor
3週間前
Tokyo Rakuten Full time+We support the growth of the company through business audits, ISMS internal audits, and J-SOX evaluation work, · +Business and organizational audits · J-SOX evaluation · Corporate audits · ...
-
Internal Auditor
4日前
Tokyo Jobs via eFinancialCareersWeare supporting a leading global financial institution in hiring an experienced Internal Auditor to join their Japan Internal Audit team.This is a high-visibility role within a well-established audit function that covers multiple regulated entities and business lines across Japa ...
-
Internal Auditor
3週間前
Tokyo RakutenWe support the growth of the company through business audits ISMS internal audits and J-SOX evaluation work while also creating an environment where employees can feel secure in stepping on the gas. · Business and organizational audits · J-SOX evaluation · Coporate audits · ISMS ...
-
Internal Auditor
5日前
Tokyo Rakuten Full timeThe ideal candidate will be meticulous, process-oriented, reliable and have a proactive mindset as well as excellent communication skills. · ...
-
Internal Auditor
5日前
Tokyo Rakuten+ Job summary: Internal auditor role translates complex ISO 9001 requirements into actionable strategies to support quality management system adherence. · + Responsibilities include quality process analysis, QMS strategy, audit planning, and stakeholder engagement across departme ...
-
Internal Auditor
2週間前
東京都 区, ヘイズ・スペシャリスト・リクルートメント・ジャパン株式会社 ￥17,000,000 - ￥20,800,000 per yearExperienced Internal Audit candidate with over 5 years experience in a securities firm to join their Japan Internal Audit team. · ...
-
Tokyo Rakuten+The Internal Auditor will report to the managers and perform financial, operational, compliance, IT, privacy, and J-SOX audits in accordance with the Rakuten Group internal audit plan. · +Audit Risk Assessment And Planning · Conducting Audit · J-SOX Annual Assessment · ...
-
Internal Auditor
4日前
Tokyo RakutenRakuten Group empowers individuals communities businesses and society through innovation entrepreneurship. Founded in Tokyo in 1997 Rakuten has expanded to offer services e-commerce fintech digital content communications. · Meticulous process-oriented reliable proactive mindset e ...
-
Tokyo RakutenThe Global Internal Auditor will report to the managers and interact with accounting, finance and business personnel from all Rakuten Group subsidiaries. This position will perform financial, operational, compliance, IT, privacy and J-SOX audits according to the Rakuten Group int ...
-
Tokyo Societe Generale ￥6,000,000 - ￥12,000,000 per yearGreat opportunity to leverage on own skills, develop knowledge/experience in a variety of business areas and be equipped with the latest and innovative approach in Internal Audit. · ...
-
Minato AXA Japan/ アクサ・ジャパンThe Junior Auditor will support identifying specific risks involved in business operations, draft detailed audit programs, evaluate control effectiveness, summarize audit findings, follow up on audit issues, perform offsite monitoring on evolution of business activities and provi ...
-
Minato-ku, Aichi AXA JapanSupport identifying specific risks involved in the business operations an audit assignment covers and justify the proposed specific audit scope. · Evaluate and document control effectiveness through applying adequate audit procedures for business activities in scope of individual ...
-
東京都 港区 白金, AXA Japan ￥900,000 - ￥1,190,000 per yearThis job involves supporting the internal audit team in identifying specific risks involved in business operations and justifying proposed audit scopes. The junior auditor will also be responsible for drafting detailed audit programs, evaluating control effectiveness, and summari ...
