IT技術職>プリセールス・セールスエンジニア

IT・インターネット>ソフトウエア 会員属性などに応じ、当該求人をビズリーチ上で閲覧された際に内容が異なる場合があります Our technology makes the world work for everyone, and our people make it possible.

We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities.

By joining us, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity.

We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible.

We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700 customers, we serve approximately 85% of the Fortune 500, and we're proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired Companies.

We are changing the way people work.

With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.

We are redefining markets and changing the perception of Service Management for the enterprise.

Our cloud platform allows the organization to engage and empower their employees, freeing themselves to focus on the most strategic matters.

We're disruptive. We are acquiring new service management customers at an incredible pace.

To sustain our explosive growth, we are looking for drivers—people who thrive on delivering results and live for the next big challenge.

We seek to employ the brightest and most forward-thinking talent on the planet; we're looking for professionals who aren't content with the status quo—people who are more interested in how things could become.

Accelerate your career and succeed in an environment where you can make an impact daily. We invite you to join in to stand out. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers.

We have high expectations and a career here means challenging yourself to always be better and inspiring each other to be better as well.

As a strategic member of our sales team you will have a major impact on our success.

As a Customer Workflows Solutions Consultant, you will be responsible for devising sales strategies, identifying customer challenges and pain, and crafting a message that speaks to relevant, differentiated value.

Connecting with your audience, establishing credibility, the ability to learn quickly, along with a start-up mentality is essential.

What you get to do in this role:
・ Lead from the front by formulating strategies and approaches to establish credibility for our Customer Workflow solutions ・ Create compelling, credibility, and persuasive conversations that elevate our technology in the marketplace ・ Help develop programs that enable our sales colleagues to communicate the value of customer services on our platform ・ Establish yourself as both a domain and solution expert for both internal enablement as well as customer engagement ・ Be willing to broaden your expertise as we continue to develop solutions for customer services ・ Work with Product Management and Development team members to enhance our products with new features that anticipate customer needs ・ Share best practices and known solutions with colleagues to enhance the quality and efficiency of other team members ・ Stay current on competitive analyses and trends impacting customer services ・ Communicate with both business and technical decision makers ・ Supporting Marketing events user conferences, trade shows, analyst demonstrations, webinars,

To be successful in this role you have: Qualifications In order to be successful in this role, we need someone who has: A complete and thorough understanding of the needs and challenges facing today's customer service organizations 7 years of Solution Consulting experience working with customer service solutions (Salesforce, Pega, Zendesk etc.) or comparable experience working with our platform.

Proven pre-sales skills: excellent communication skills in speaking to relevant value in a way that's compelling and memorable Passionate about evangelizing our capabilities across internal communication platforms Ability to establish credibility with executives, business decision makers, and technical influencers Self-starter; ability to effectively complete tasks and projects with minimal supervision Proficiency with current technical expertise in web technology and the ability to learn new technology.

Experience working collaboratively with product management, product marketing and product development A high degree of passion, energy, drive and willingness to travel frequently (approximately 50% regional travel) Flexible with creative problem-solving skills

成長中の会社でパーソナル、プロフェッショナル共に、成長して行きたいマインドをお持ちの方。ー新しい技術やビジネスモデルへの興味関心が高く、自ら学び、成長したいという意欲をお持ちの方ー過去に目標達成のために具体的なアクションプランを立て、実行した経験をお持ちの方 リーダーシップを持ちながら、他部門を跨いだチームワークで業務が遂行できる方。ー多様なバックグラウンドを持つメンバーと協力し、プロジェクトを成功に導いた経験をお持ちの方ープレゼンテーション能力が高く、自分の考えを論理的に説明できる方 成長中のため、変化のスピードについて来られる方。ー不確実な状況下でも冷静に判断し、迅速に対応できる方ー新しい働き方に興味があり、積極的に取り組める方 完全土日休み 成果報酬型 新規事業 リモートワーク可

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