Drake Business Services Asia is a leading Managed Services with offices across APAC, helping our clients to focus on what they do best.

We're looking for a Mailroom Assistant to join a global business solutions provider based in Tokyo, Japan. This role will primarily support our client in managing mail distribution, handling incoming and outgoing deliveries, and ensuring the smooth operation of mailroom services in a professional corporate environment.

We value our team members and are committed to fostering your career aspirations. We offer:

• Opportunities to work within prestigious international brands.
• Regular performance reviews.
• Ongoing training and support.
• Strong career development opportunities.
• An employee reward and recognition program.

Responsibilities

• Coordinate and manage all incoming and outgoing mail and courier deliveries ensuring timely and accurate distribution within the office.
• Perform daily internal mail rounds and handle document pick-up and drop-off as required.
• Operate and maintain mailroom equipment such as franking machines and manage mailing supplies.
• Respond to inquiries from clients and staff, both in person and over the phone, with a high level of professionalism.
• Process and organize courier invoices for payment and assist with vendor coordination when needed.

Qualifications

• Japanese fluency (equivalent to JLPT N1)
• Relevant experience in mailroom operations, office support, or a similar role
• Able to communicate in basic English (verbal and written).
• Basic PC skills (e.g. email, Excel, Word)

About Drake Business Services Asia

Drake Business Services Asia empowers businesses in Japan to focus on what they do best. We manage, transform, and digitize time-consuming processes to improve efficiency, lower cost, and enhance quality.

Working alongside our global partners across seven countries, we empower our clients to focus on their core business.