★SRE (Electronic Contract Service)

• Business Level Japanese Required (N2 Level)

◆ Fully Remote Work

◆ Listed Company

◆ In-house Products/Services

◆ Great Welfare

◆ Annual salary: 7 million yen - 16 million yen

【About the company】

The company's philosophy is to create a society where people all over the world can freely utilize "wisdom to live better = intellectual information" and to create a society where people can live happily.

It provides a wide range of services, including different portal sites and the Web-based cloud contract service.

【 Job Description】

【Recruitment Background】

The company operates Japan's No. 1 electronic signature service, with over 2.5 million participating companies. Currently, market expectations are exceptionally high, driven by the expansion of enterprise-level features and support for the digitalization of government administration.

As the platform grows into an essential infrastructure for clients' daily operations, improving site reliability and optimizing the development process have become urgent priorities. To further accelerate product development in line with the rapid expansion of the business and organization, the company is continuously strengthening its dedicated SRE (Site Reliability Engineering) team for "CloudSign."

In this role, you will lead service growth by leveraging your SRE expertise to drive process improvements and reliability. Beyond technical contributions, the company is specifically seeking an individual who can lead future team management and organizational operations.

【Responsibilities】

Responsibilities

As a member of the SRE team for the company's electronic signature service, you will lead the creation of systems to improve operational efficiency and site reliability from both the application and infrastructure perspectives.

While the specific focus of your duties can be adjusted flexibly based on your experience and aspirations, you are expected to approach your work with a view toward future management or team leadership roles.

■The SRE team contributes to the improvement of site reliability (SLO/SLI) and developer productivity through the following activities:

■ Team Leadership & Management (Based on Aspirations)

1. Strategic Planning: Participating in the formulation of the SRE team's strategy and long-term roadmap.

2. Mentorship: Supporting the technical growth and goal-setting of team members.

3. Organizational Design: Creating frameworks and systems to foster an autonomous and high-performing team environment.

■ Core SRE Responsibilities

1. Cloud Infrastructure Optimization: Enhancing the reliability of AWS-based applications and implementing operational improvements through tooling, FaaS integration, and architectural reviews.

2. Development Process & Platform Improvement: Promoting Infrastructure as Code (IaC) via Terraform, strengthening observability (Datadog APM/monitoring), and designing/implementing faster, safer CI/CD pipelines and deployment methods.

3. Reliability Advocacy: Assisting development teams with the definition and visualization of SLOs/SLIs, managing alert responses, and leading systematic post-incident improvement activities.

【Primary Technology Stack】

Cloud/Infrastructure: AWS, Amazon ECS Fargate, Terraform

Database: Amazon Aurora MySQL, Redis, OpenSearch

CI/CD/DevOps: GitLab CI, GitHub Actions, CodePipeline/Build/Deploy

Code Management: GitLab, GitHub

Tool Development Languages: Go, Python

Applications: Go, Revel/gorilla/gorm, , TypeScript/JavaScript

【Position Highlights】

・Lead Reliability for High-Impact Services: You will be at the forefront of ensuring the stability and scalability of Japan's No. 1 electronic signature platform, directly impacting its massive user base.

・Path to Leadership and Management: While deepening your SRE expertise, you will be deeply involved in team operations and organizational strategy, allowing you to build a career as a next-generation leader

・Modern Tech Stack and Platform Engineering: Work in an environment leveraging AWS, ECS/Fargate, and IaC to enhance Developer Experience (DX). You will also have the opportunity to explore and drive the transition toward Platform Engineering.

・High Discretion and Ownership: As the service marks its 10th year and enters a new phase of growth, you will have the autonomy to propose and implement new technologies and architectural configurations to evolve the platform.

【 Requirements】

【Required】

Practical experience as an SRE (no minimum years required) or 3+ years of practical experience in building, automating, and operating (maintaining/improving) web service infrastructure

Experience designing, building, and operating infrastructure in cloud-native environments (AWS, GCP, Azure, etc.)

Understanding of Infrastructure as Code (IaC) concepts and practical experience using tools like Terraform

Experience developing tools and automation using programming languages (Golang, Python, etc.)

Ownership mindset to think and act independently, regardless of role or position, and strong communication skills to collaborate effectively with other teams

【Preferred】

Experience in building and operating container platforms (ECS, EKS, Kubernetes, etc.)

Experience designing and operating non-functional requirements for SaaS or multi-tenant services (e.g., performance tuning for large-scale users, security measures)

Experience defining and operating metrics (SLO/SLI) to improve reliability in product development and operations

Knowledge of Platform Engineering

Experience as a team leader or driving projects (any scale)

Motivation to contribute to technical communications and recruitment activities

Practical experience as an application development engineer

【Ideal Applicants】

Aim to enhance service reliability and improve the development experience as an SRE

Interest, enthusiasm, and ability in problem-solving (including development process improvement)

Ability to communicate effectively with other teams

Desire to gain experience in formulating organizational strategy and setting team goals (or strong motivation to do so)

Wish to challenge oneself in the management domain as part of personal career development

【Welfare】

■Housing Allowance: An allowance of up to ¥30,000 is provided to employees whose home is located less than 2km (straight-line distance) from the company office.

■Employee Stock Ownership Plan

■Defined Contribution (DC) Pension Plan

■Club Activity Subsidy System: Various clubs are organized internally to deepen interaction among employees. The company provides a partial subsidy for activity expenses when employees belong to a circle and actively participate.

■Regular Social Gatherings: To foster employee interaction, the company hosts gatherings such as a Beer Bash (held internally on a Friday once a month) and General Employee Meetings (held at an external venue with all employees present).

■Shuffle Lunch: To deepen employee interaction, once a month, the company subsidizes lunch for groups of 4-5 randomly selected employees. The company provides a subsidy of ¥1,500 per person for the lunch expense.

■Resort Support System: A system allowing employees to stay at a private, membership-based resort hotel, with access to diverse facilities such as hot springs, sports, and restaurants.

■Internal Commendation System: A system used during General Employee Meetings to recognize employees who embody excellence and serve as role models (e.g., MVP awards).

■Real Estate Brokerage Fee Discount: Employees relocating receive a discount on brokerage fees if they use the real estate agency with which the company has a corporate contract.

■Babysitter Expense Subsidy: Expenses are subsidized for employees who need to use a babysitter to attend internal events, starting with the regular social gatherings.

■Book Purchase System: The company covers the cost of purchasing books, provided certain conditions are met.

■Side Jobs (Fukugyo) Allowed: Side jobs are permitted upon approval.

■PC Provision: The standard PC provided is a MacBook Air. (MacBook Pro is provided to creative roles such as engineers and designers.)