Unox
Service Technician #16095
Tokyo
Japan
Full-Time
Apply
Sales
Unox, a global market leader in the design and production of high-end professional ovens and certified as a Great Place to Work, is seeking a Service Technician to join the Unox Service Team in Tokyo.The role involves the installation, maintenance, and technical support of Unox equipment at customer sites throughout the assigned territory.
Main responsibilities
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- Provide service and support to customers during on-site visits or while traveling within Japan.
- Oversee all aspects of on-site installation, repairs, maintenance, and functionality testing of Unox equipment.
- Diagnose technical issues and identify the most appropriate solutions.
- Train customers on the proper use of Unox equipment.
- Create detailed and comprehensive service reports after each service visit.
Requirements
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- Fluency in English and Japanese
- Strong problem-solving and diagnostic skills
- Ability to work under pressure, reacting positively to challenges
- At least 2 years of experience in the electromechanical field, possibly with HVAC systems or professional kitchen equipment
- Willingness to travel within Japan (up to 80% of the time)
- Junior (2-5 years)
What Unox offers
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- Flexible Working Hours
- Remote Working
- Mentorship & coaching
- Career growth & training programs
- Diversity & inclusion policies
- Company car & transportation benefits
- International mobility & relocation support
- Expense reimbursement
The job position is open to candidates of all genders and gender identities, in compliance with current equal opportunity regulations.
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