Life at Starwood Hotels is rooted in a simple idea: the world is beautiful, and we want to keep it that way.
But we can't do it alone. That's why we seek thoughtful, inspiring team members who believe in collaboration, exceptional service, and deep respect for nature.
At 1 Hotel Tokyo, opening soon in Akasaka, we are creating an experience where sustainability meets sophistication — and where every guest journey begins with a warm welcome and an effortless sense of calm.
The Bell Desk is one of the very first touch points of the guest experience — where arrivals feel seamless, departures feel cared for, and every interaction reflects the spirit of 1 Hotels.
We are currently seeking a warm, service-minded Guest Service Attendant (Bell Desk) to join our pre-opening team at 1 Hotel Tokyo.
In this role, you will support guests from the moment they arrive, assisting with luggage, coordinating transportation, and providing thoughtful guidance throughout their stay.
You will be a welcoming presence at the entrance of the hotel, ensuring each guest feels genuinely looked after with Good-Natured hospitality.
This is an active, guest-facing position that requires professionalism, attention to detail, and the physical ability to assist with luggage and carry bags as needed.
If you enjoy meeting people from around the world and creating memorable first impressions, we would love to meet you.
A passion for hospitality and delivering exceptional guest service
Experience in a guest-facing hotel role (Bell Desk or Front Office preferred)
Bilingual communication skills in Japanese and English (desired)
A positive, team-first attitude and strong attention to detail
Flexibility and adaptability within a 24-hour operation
A calm, welcoming presence in a fast-paced environment
The ability to lift and carry guest luggage as part of daily responsibilities
Our Culture
At 1 Hotels, our culture is caring, thoughtful, and deeply connected to nature. We deliver Good-Natured and informed service — perfectly executed to create a sense of fulfillment and well-being.
As part of our team, you can look forward to experiences and benefits that support your growth and connection to the world around you, including:
A Designed by Nature work environment
Inclusive and equitable culture for all
Team member recognition programs
Pay It Forward volunteer opportunities throughout the year
Earth Day giving-back activities
Health & Wellness programs
Discounts across Starwood Hotels properties and venues worldwide
Enhanced holiday offerings and wellbeing support
Career advancement opportunities across a rapidly growing global portfolio
It's 1 World
Creating a culture of inclusivity is our shared responsibility — to each other, and to the one beautiful world we all share.
We stand together in our commitment to grow diverse and equitable representation for everyone in our community of team members, guests, and partners.
職務レベルエントリーレベル
雇用形態
正社員
職務タイプ
カスタマーサービス
業種
ホスピタリティ
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Tokyo 1 HotelsWe seek a Guest Service Attendant (Bell Desk) to join our pre-opening team at 1 Hotel Tokyo. · In this role, you will support guests from the moment they arrive, assisting with luggage, coordinating transportation, and providing thoughtful guidance throughout their stay. · ...
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