Service Assurance and Customer Service

We are seeking a highly skilled Operations Support Agent to join our team. The ideal candidate will have four years of relevant work experience, secondary education or equivalent, and excellent teamwork skills.

The Operations Support Agent is responsible for processing export and import data for air cargo, tracing shipments, issuing handling instructions, coordinating with pilots and drivers, and communicating with international offices.

The successful candidate will have strong attention to detail, excellent communication skills, and the ability to work effectively in a team environment.

We value diversity and inclusion in our workplace. All qualified applicants will receive consideration for employment regardless of age, gender, marital status, pregnancy, physical or mental disability, or any other characteristic protected by applicable laws.

About Our Company

FedEx is one of the world's largest express transportation companies, serving more than 220 countries and territories worldwide. We prioritize our people, deliver exceptional service to our customers, and invest in their growth and well-being.

Our Culture

Our culture is built on a philosophy that puts people first. We value fairness, equality, and inclusivity in every part of the world. Our unique culture has been a cornerstone of our success since the early 1970s.