Room Attendant

1ヶ月前

Osaka, Osaka Swissôtel Hotels & Resorts

企業概要

Swissôtel Nankai Osaka is a deluxe hotel ideally located in the heart of Namba, Osaka's most exciting entertainment, shopping and dining district. The hotel sits above Nankai Railway's Namba Station offering direct train access to Kansai International Airport, and all major tourist attractions such as Kyoto, Nara and Kobe are within easy reach. The 36-storey tower has 546 well-appointed guestrooms, including 42 Executive floor rooms and 28 suites with upgraded amenities including Swiss Executive Club Lounge access, ensure an unrivaled experience with the ultimate amenities and in-room technology. Pürovel Spa & Sports offers a selection of spa treatments, fully equipped gym, jacuzzi, sauna and indoor swimming pool.

Our Commitment To Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

求人内容

  • Clean guest rooms as assigned, ensuring the brand standards of cleanliness.
  • Restock all guest room supplies, like bath amenities.
  • Vacuum, sweep, and mop floors; dust furniture; and replace used towels and linens.
  • Dispose of trash and recyclables.
  • Respond to guest requests and report any maintenance issues to the housekeeping supervisor.
  • Check all appliances in rooms are in working order.
  • Ensure guest privacy and room security
  • Maintain a clean and organized cart and linen storage room.
  • Report any lost and found items to the supervisor.
  • Managing time efficiently to complete all assigned tasks during the shift.
  • Adhering to safety and hygiene standards, especially during the current health crisis.
  • Maintain excellent décor and uniform standards
  • Follow our grooming standard.

・ゲストルームの清掃を担当し、ブランド基準に沿った清潔さを確保します。

・ゲストルームの備品(バスアメニティなど)を補充します。

・床を掃除機で掃除、掃き掃除、モップ掛けを行い、家具をほこりを取り、使用済みのタオルとリネンを交換します。

・ゴミとリサイクル可能な物を廃棄します。

・ゲストのリクエストに対応し、メンテナンスの問題はハウスキーピングスーパーバイザーに報告します。

・部屋の家電が正常に動作していることを確認します。

・ゲストのプライバシーと部屋のセキュリティを守ります。

・清潔で整理されたカートとリネン保管室を維持します。

・紛失物はスーパーバイザーに報告します。

・シフト中に割り当てられたすべての作業を効率よく完了するための時間管理。

・現在の健康危機の中で特に、安全基準と衛生基準を遵守します。

・優れた装飾と制服の基準を維持します。

・グルーミング基準を守ります。

資格

  • Previous experience in housekeeping or cleaning services is a plus.
  • Familiarity with hotel operations and guest service standards. Knowledge of cleaning products, tools, and techniques.
  • Experience in a hotel or related hospitality setting is preferred.
  • Better with confidence in physical strength.
  • Good oral proficiency in Japanese & English.
  • Likes organizing.
  • Positive thinking and flexible.
  • Strong attention to detail.
  • Ability to work independently and as part of a team.
  • Highly cooperative.
  • Punctual person
  • Methodical
  • Can work efficiently
  • Ability to concentrate on the needs of guests and remain calm and courteous at all

・ハウスキーピングまたは清掃サービスの経験があると尚可。

・ホテルの運営やゲストサービスの基準に精通していること。

・清掃用製品、ツール、技術についての知識。

・ホテルや関連するホスピタリティ業界での経験があると望ましい。

・身体的な強さに自信があることが望ましい。

・日本語と英語の口頭でのコミュニケーション能力があること。

・整理整頓が好きな方。

・ポジティブな思考を持ち、柔軟な対応ができること。

・細部への強い注意力があること。

・独立して、またはチームの一員として働く能力があること。

・協力的な姿勢。

・時間を守る人物。

・計画的であること。

・効率的に作業ができること。

・ゲストのニーズに集中し、冷静かつ丁寧に対応できる能力があること。

その他の情報

Benefits & Perks

  • Part of the International Accor global and hotel team.
  • Employee meals while on shift, laundry, yearly anniversary stay.
  • Career progression within the hotel and the Accor network.
  • Work within a progressive team

福利厚生 & 特典:

  • 国際的なアコーホテルグループの一員としての所属
  • 勤務中の従業員食事、ランドリーサービス、アニバーサリー記念宿泊
  • ホテル内およびアコーネットワーク内でのキャリアの成長
  • 成長中のチームの一員としての勤務

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