Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
The role involves understanding the scope of the tasks entrusted by the client, supporting the Hard Services Leader, and ensuring uninterrupted service delivery. The goal is to prevent accidents and strive for zero incidents, increase client satisfaction, continually improve and enhance the quality of operations and services, and provide backup support in the absence of the Hard Services Leader or team members to ensure that clients are not kept waiting and operations do not come to a halt.
Tasks within the Nishikami Factory Cluster:
Facility and equipment management:
Maintenance planning, implementation, reporting, and record-keeping for buildings and associated facilities within the factory premises (including power equipment, emergency generators, UPS/batteries, fire equipment, water supply/drainage systems, air conditioning units including gas engine-driven chillers, boilers, compressors, material handling equipment, elevators, building exteriors/interiors, lighting, etc.)
Handling equipment malfunctions and troubleshooting
Responding to unforeseen repairs and reporting, implementing, and documenting them
Planning, implementing, reporting, and record-keeping for small to medium-scale investment projects
Pest control management
Security (crime prevention and mechanical security systems)
Landscaping, roads, and pavements within the facility premises
Layout changes
Waste management
Vendor management
Other requirements include:
Understanding the client's policies and procedures (SOPs, etc.) related to assigned tasks, reporting any necessary changes or proposals, and updating the procedures accordingly.
Creating and updating JLL manuals for tasks not covered by client procedures (SOPs, etc.).
Understanding and complying with HSE (health, safety, and environment) standards, and providing guidance to vendors to ensure compliance.
Identifying and proposing opportunities for cost management and reduction.
Qualifications, Experience, Skills, and Other Requirements:
Experience in facility, equipment, machinery, electrical, construction, and facility management
Demonstrating leadership by involving team members and taking the initiative to solve problems
Having a proactive attitude and ability to identify and clarify the true causes of problems, as well as implementing temporary solutions promptly in the event of troubles
Organizing and analyzing the phenomena of troubles, identifying the causes, and implementing appropriate and permanent solutions
Proactively devising and implementing countermeasures for foreseeable events
Communicating smoothly with client departments and vendors, understanding their essence
Understanding client requirements and delivering high-quality services
Building trust and maintaining a sincere relationship with clients
Setting ambitious goals and planning and executing to achieve them
Demonstrating leadership within the team and with vendors
Being able to leverage past experiences in a wide range of tasks
Having logical thinking and communication skills
Building trust and cooperation with team members both within and outside the team
Proficient skills in Excel, Word, PowerPoint, and Outlook for business purposes
Preferred English skills for regular reporting, communication in telephone conferences and emails, etc.
Working hours are 8:45-17:30 (with a lunch break from 12:00-13:00), Monday to Friday, with weekends and national holidays off. Summer and year-end holidays are provided. However, there may be some national holidays that are substituted for weekdays, and there may be occasional work on holidays (compensated with substitute holidays).
Location:
On-site –Hyogo, Japan
If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table
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