Position Information

• Work responsibilities include accepting repairs, confirming issues, and registering repairs at the service counter in-store. As a repair receptionist, you don't need knowledge about pricing plans or contracts. If you have a desire to help those in need, want to assist others, and enjoy customer service, you are more than welcome. We look forward to working together with you.
• Starting without experience is more than welcome. Whether you love Apple products, have no product knowledge but enjoy customer service, or want to enhance your hospitality skills, any motivation is acceptable. Many successful staff members started without experience, coming from various backgrounds. With thorough training, support systems, and learning tools in place, you can comfortably apply and acquire the necessary knowledge over time.
• Generous benefits and opportunities for bonuses and promotion are available. In addition to a competitive hourly wage, part-time employees also receive bonuses three times a year. There's a chance for employee promotion, making it suitable for those looking to advance their careers. Take advantage of employee discounts to capture memorable moments at the studio, buy cameras, accessories, or electronic products at discounted rates, and enjoy various perks.
• Customers who visit the store mainly seek repairs for iPhone, iPad, and iPod devices, with issues varying from cracked screens to malfunctioning displays and inoperable audio calls. By attentively listening to customers' concerns and providing solutions, you can experience the joy of helping others, making their satisfaction the most fulfilling part of the job.
• Company Overview: KITAMURA Co., Ltd. specializes in Apple product repair services, with approximately 70 authorized Apple provider stores nationwide using genuine Apple parts to deliver high-quality technical services. Staff members ensure customer satisfaction by handling repair inquiries, diagnosing issues, and performing restoration processes in a friendly and meticulous manner.

Recruitment Information:

• Location: Apple Product Service, Izumi LaLaport Izumi Store
• Working Days/Hours:
  • 10:00 AM - 7:00 PM
  • 11:00 AM - 8:00 PM
  • Or between 10:00 AM - 9:00 PM for 6-8 hours
  • Around 4-5 days a week
  • Working hours and days are negotiable during the interview.
• Qualifications:
  • No experience required, individuals without previous part-time work experience are welcome. Many students and homemakers started their careers from scratch at Apple repair service stores.
  • Individuals with an interest in Apple products, iPhone users, and those willing to commit long-term (6 months minimum) are encouraged to apply.
  • Basic computer skills are appreciated.
• Benefits:
  • Uniform provided, employee discounts available
  • Transportation allowance (up to 30,000 yen per month)
  • Employment insurance and social insurance coverage (according to legal standards)
  • Work-related injury insurance
  • Bonuses (3 times a year) - subject to change based on working days, hours, and performance
  • Promotion opportunities
  • Raise system based on job proficiency
  • Paid leave available (according to legal standards)
  • Secondary jobs allowed (with regulations)
  • Car/motorcycle commuting permitted (partially self-funded parking available)
• Selection Process: Online applications are open 24/7. Click the 'Apply Now' button to proceed to the application page. No CV required during the interview process (will be requested upon selection).
• COVID-19 Safety Measures:
  • Pre-shift temperature checks
  • Mandatory mask policy
  • Provision of hand sanitizers
  • Protective measures at service counters
  • Use of cash trays for transactions
  • Maintaining social distancing in queues
  • Regular ventilation within the premises
• Message: No specialized knowledge is required upon joining. Numerous staff members who started without experience are excelling in their roles. Our team comprises individuals with diverse backgrounds, including previous roles in the wedding industry, theme parks, department stores, convenience stores, restaurants, apparel, swimming coaching, sales, tutoring, language schools, administration, home tutoring, donut sales, and homemaking. Your skills and knowledge from other industries might surprisingly come in handy here. We look forward to working with you in a cheerful and enjoyable environment. We welcome applications from everyone, whether you are actively job hunting, have customer service experience, are interested in technical support or user assistance, or simply adore Apple products.
• Location Information: Located just a 2-minute drive from the Hanwa Expressway, Izumi Izumi IC, or about a 10-minute bus ride from Izumi Chuo Station on the Semboku Rapid Railway. Nearby attractions include CostCo Wholesale Izumi Warehouse. Situated on the 3rd floor of the suburban large-scale commercial facility LaLaport Izumi.