Business Continuity Analyst

Location: Roppongi

Mission & Responsibilities

The role of the business continuity analysis is to support the Global Business Continuity & Crisis Manager in maintaining and overseeing all areas of business continuity and crisis management function for Colt DCS. You will directly support the process for attaining and maintaining ISO 22301 certification and other relevant certifications.

Your role will be crucial in supporting Colt DCS business continuity and crisis management policies, processes, and documentation to ensure that Colt DCS is fully prepared to effectively respond to, manage and recover from potential and actual disruptions and crises.

This is a hybrid role which requires work from our Tokyo office on at least one day per week as well as at other sites in Japan periodically to support our business continuity and crisis management activities.

Relationships & Key Contacts

• Internally – Peers across all central functions, data centre teams and management, Security & Resilience team members, business functions HR and technology, Colt DCS operations, regional management.
• External –3rd parties, contractors, suppliers, and customers.
• Development of business continuity and crisis management awareness and development with other Colt DCS employees and 3rd Party providers

The skills and experience you would bring

• Experience of business continuity and crisis management in an international and/or complex environment, across a wide range of disciplines.
• knowledge and experience of international standard ISO22301.
• An in-depth understanding of business continuity and crisis management systems
• Experience in supporting the delivery strategies for business continuity and crisis management.
• Technical knowledge relevant to business operations at data centres in an international environment.
• Experience in developing and providing training and test & exercise programs.
• Experience and ability to manage the scope and scale of Incidents and provide crisis management support.
• Experience and understanding of audit and inspection processes.
• Ability to provide high quality and accurate reports and audit and compliance documentation.
• Experience of successfully delivering operational resilience business continuity and crisis support to the business.
• Experience of supporting local and remotely based collaborative, multi-disciplinary teams.
• Experience in communications and proactive interactions with customers.
• Methodical and highly organised
• Strong communication skills
• Good Microsoft Excel skills.
• Good Microsoft Word skills.
• Good communication skills are required in Japanese and English (written and verbal).
• English speaking – Native or fluent

Qualifications & Experience

• Academic qualifications in resilience business continuity and crisis management disciplines.
• Professional or workplace resilience, business continuity and crisis management experience
• Demonstrable ISO22301 audit/implementation qualifications and/or experience

Attitude

• Good communication and reporting to team members and stakeholders including operations, technology end-users, 3rd parties, contractors, suppliers.
• Excellent teamwork and coordination across multi-disciplinary teams within an international environment.
• Able to manage multiple, diverse projects simultaneously.
• Demonstrate leadership and inspire confidence with stakeholders and operational and technology teams.
• Willing to complete tasks against targets, within short time scales and to a high standard.
• Ability to always demonstrate Colt DCS values.

WHAT WE OFFER

We offer skill development, learning pathways and accreditation to help our people perform at their best, regardless of role and location.

In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt DCS recognises the importance of a work life balance.

Some benefit examples are:

• Pension and insurance options
• Annual paid vacation - 21 days per year
• Paid sickness and injury leave - 7 days per year
• 2 days annually to spend on volunteering opportunities
• Wellbeing leaves
• Benefit Station - Services provided miscellaneous discounts on wellness / leisure etc.
• Comprehensive group insurance
• Hybrid working and business casual dress code
• Commutation allowance - Max. 50,000 yen per month
• Work from Home allowance
• Retirement allowance