Working alongside a wonderful team at The Peninsula Tokyo, we are seeking a Room Service Order Taker to achieve the company's objectives and create a memorable guest experience.
- Work for a highly prestigious hotel in Food and Beverage team.
- Staff at The Peninsula Tokyo are talented, highly motivated, dedicated to excellence and have an aptitude for languages.
Key Accountabilities
- Ensures the delivery of exceptional guest service at all times, providing friendly, yet discreet and unobtrusive service in Phone Call.
- Handle or relay to managers all guest and internal customer inquiries and feedbacks in a courteous and efficient manner, following through to make sure issues are resolved satisfactorily.
- Establishes and maintains positive guest and colleague interactions with good working relationships.
- Understands all food and beverage items ordered, including ingredients, methods of preparation and proper service.
General Requirements
- No experience needed but has the desire to learn and grow in Food & Beverage / Hotel industry.
- Fluent Japanese and Conversational English are required.
We are delighted to receive your resume for further consideration.
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Order Taker
2週間前
The Peninsula Tokyo The Hongkong and Shanghai Hotels ￥2,000,000 - ￥4,000,000 per yearWe are seeking a Room Service Order Taker to achieve company objectives and create memorable guest experience at The Peninsula Tokyo. · Deliver exceptional guest service in phone calls. · Handle or relay guest inquiries and feedbacks to managers. · ...
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