Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.
As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.
Role: Community Manager
Location: Tokyo, Japan
About the role:
The Community Manager is responsible for owning accountability and leading the day-to-day operations for all Community Management and ad hoc Social requirements. You are responsible for setting the overall strategic direction and communicating it with the Clients and internal teams to ensure the on-time, on-brief delivery of high-quality social and Community Management led projects.
What you will be doing:
- Omni-channel strategy and content lead for the brand (social, digital, Viber, and community management)
- Localize regional toolkits and ensure they are relevant to the Japanese market
- Provide a social media perspective on campaigns, content themes and ideas on the brand
- Develop a localized content calendar specific to the market's products and schedules
- Oversee approval, scheduling and posting of content calendar across social platforms while ensuring brand guidelines & tone are enforced
- Oversee daily response management, escalation of complaints & inquiries and brand sentiment monitoring on social media pages
- Keeps consistently up to date with social and digital trends and shares opportunities or red flags to client & team
- Supply reports using software for social platforms (i.e. brand and competitor analysis) which
- includes in-depth analytics and insights
- Manage, train and develop junior team members
- Create and monitor KPIs to ensure delivery of key objectives and achievement of growth targets for social
- Manage and develop positive client relationships
- Ensuring high quality, innovative and on-time delivery of work
What you need to be great in this role:
- Ideally 2-3 years creative agency & community management experience for a key brand
- Experience working with social media platform
- Experience in social media insights & analytics
- Excellent verbal and written English and Japanese language skills
- A keen interest in popular culture, sports and the latest digital trends
- Self-motivated, working with little supervision
- Collaborative team player, open minded and non-political
- Proven ability to communicate and liaise with junior to senior-levels in the business
- Discrete about all confidential and personal information
- Driven, proactive, helpful, and an enthusiastic team player
- Quality of being extremely thorough and accurate
- Clear understanding of all OLIVER products
- Demonstrable leadership abilities
- Passion for and inquisitive about AI and new technologies
- Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical
Req ID: 15134
#LI-RO1 #LI-Hybrid
Our values shape everything we do:
Be Ambitious to succeed
Be Imaginative to push the boundaries of what's possible
Be Inspirational to do groundbreaking work
Be always learning and listening to understand
Be Results-focused to exceed expectations
Be actively pro-inclusive and anti-racist across our community, clients and creations
OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.
OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.
-
Tokyo NEOWIZ ￥6,000,000 - ￥8,000,000 per yearNEOWIZ GameOn Corp.は、日本市場における「Lies of P」のコミュニティを育成し、その活動を推進する、経験豊富で熱意のあるコミュニティマネージャーを募集しています。 · ゲーム業界におけるコミュニティマネジメントまたは関連分野での5年以上の経験。 · 日本市場を対象としたPC/コンソールタイトルのリリース経験が1つ以上あること(履歴書に明記してください)。 · 日本のゲーマー文化、オンライン行動、および好むプラットフォームに関する深い理解。 · ネイティブレベルの日本語コミュニケーション能力とビジネスレベルの英語力。 · 変化の速い ...
-
Tokyo NEOWIZ ￥4,000,000 - ￥8,000,000 per yearNEOWIZ GameOn Corp.は、日本市場における「Lies of P」のコミュニティを育成し、その活動を推進する、経験豊富で熱意のあるコミュニティマネージャーを募集しています。 · 日本のプレイヤーと開発/運営チーム間の主要な架け橋となり、現地の感情やプレイヤーのフィードバックを効果的な共有 · X(旧Twitter)、Discord、YouTube、5ch、LINE、ニコニコ、note、Pixivといった主要プラットフォームを活用し、日本に合わせたコミュニティエンゲージメント戦略の策定・実行 · オンラインおよびオフラインのコミュニティやイン ...
-
Greater Tokyo Area NEOWIZ ￥1,000,000 - ￥1,200,000 per yearNEOWIZ GameOn Corp.は、日本市場における「Lies of P」のコミュニティを育成し、その活動を推進する、経験豊富で熱意のあるコミュニティマネージャーを募集しています。 · X(旧Twitter)、Discord、YouTube、5ch、LINE、ニコニコ、note、Pixivといった主要プラットフォームを活用し、日本に合わせたコミュニティエンゲージメント戦略の策定・実行 · オンラインおよびオフラインのコミュニティやインフルエンサー、アーティストを育成と拡大を促し、日本プレイヤー間での強い応援とロイヤルティ醸成 · ...
-
Tokyo, Tokyo Smith+Nephewスミス・アンド・ネフューはグローバルに展開するメディカルカンパニーです。 · 怪我や病気で健康を損なわれた患者様の生活の質を取り戻すため、日々努力を続けている医療従事者の皆様を自社の製品やサービスを通じサポートしています。 英国のスミス・アンド・ネフュー社(1856年)の日本法人として設立。 · 2017年に3分割していた下記を統合し、新たなスタートを切っています。 · ・スミス・アンド・ネフュー ウンド マネジメント株式会社 · ・スミス・アンド・ネフュー エンドスコピー株式会社 · ・スミス・アンド・ネフュー オーソペディックス 株式会社 · 世界1 ...
-
Tokyo OpenAI ￥400,000 - ￥800,000 per yearWe're seeking to hire an exceptional PR professional in Japan to communicate progress on our mission to develop Artificial General Intelligence (AGI) that benefits all of humanity. · This person will manage PR/media relations for OpenAI in Japan and work closely with cross-functi ...
-
Community Manager
1ヶ月前
Tokyo OLIVER Agency - APAC Full time￥3,000,000 - ￥6,000,000 per yearAs a Community Manager, you will be responsible for owning accountability and leading the day-to-day operations for all Community Management and ad hoc Social requirements. You will set the overall strategic direction and communicate it with the Clients and internal teams to ensu ...
-
Community Manager
1ヶ月前
Tokyo OLIVER Agency ￥60,000 - ￥120,000 per yearThe Community Manager is responsible for owning accountability and leading the day-to-day operations for all Community Management and ad hoc Social requirements. · Omni-channel strategy and content lead for the brand (social, digital, Viber, and community management) · Localize r ...
-
Tokyo World of TanksWe are looking for an experienced Senior Japanese Community Manager / Japanese Community Manager to join our team to foster a healthy community and extend players' gaming experience. · Planning, organizing, and executing community focused strategies and content campaigns for our ...
-
Tokyo WeAreAspireWe are seeking a highly adaptable and self-driven Marketing & Communications Manager to lead and localise marketing initiatives in Japan. · This role will act as a key connector between the Japan team and Global Headquarters in Singapore. · You will ensure that Japan's unique vo ...
-
Tokyo ALTEN Japan Co., Ltd. / アルテンジャパン株式会社 ￥4,500,000 - ￥6,750,000 per yearWe are looking for a Communications Manager to lead our communication efforts in the Japanese market. This role requires both adaptation and execution, ensuring consistent implementation of global communication guidelines in Japan, while identifying when adaptation is required to ...
-
Tokyo ARC'TERYX Full time￥4,000,000 - ￥8,000,000 per yearArc'teryx is looking for a Retail Community Marketing Manager to drive brand presence within the Japan market through community outreach, sponsorship, social communities, media and events. · Network with sports associations, clubs, climbing gyms, athletes, guides and B2B retail p ...
-
Tokyo MCデジタル・リアルティ株式会社 ￥4,000,000 - ￥8,000,000 per yearThe core function of this role is to support MCDR's PR and marketing activities by promoting its brand and products in the Japan market through various channels. · Develop communications strategy to elevate our market position and reputation in both traditional and digital media. ...
-
Tokyo WeAreAspire ￥6,000,000 - ￥12,000,000 per yearOur client, a global organisation within the fintech and innovation ecosystem, is seeking a Marketing & Communications Manager to lead and localise its marketing initiatives in Japan. · Localisation & Campaign Integration · Local Campaign Management · Agency & Partner Management ...
-
Tokyo Dyson Benelux ￥900,000 - ￥1,200,000 per yearWe are looking for a strong communications expert to accelerate and transform Dyson's reputation in Japan. The successful candidate will be able to lead agencies and cross-functional teams to adopt new ways of PR. They will have up to date knowledge of new /social media and influ ...
-
Tokyo Dyson ￥5,000,000 - ￥10,000,000 per yearWe are looking for a strong communications expert to accelerate and transform Dyson's reputation in Japan. The successful candidate will be able to lead agencies and cross-functional teams to adopt new ways of PR. · Establish strong Dyson credentials in Japan through earned media ...
-
Tokyo UNSEEN Inc. ￥4,000,000 - ￥6,000,000 per yearJoin UNSEEN as our Community Manager. You will be responsible for establishing a robust connection with UNSEEN and the gaming community. The ideal candidate for this position builds a community on social media platforms for our fans, attending events, writing newsletters, and org ...
-
Tokyo Wargaming ￥600,000 - ￥1,200,000 per yearWe are looking for an experienced Senior Japanese Community Manager / Japanese Community Manager to join our team in fostering a healthy community and extending players' gaming experience. ...
-
Tokyo SPOTTED ￥900,000 - ￥1,200,000 per yearWe are looking for a Marketing Communications Manager to start in mid-January 2026. The successful candidate will lead branding, product marketing, digital campaigns, e-commerce marketing, and in-store activation for a globally recognised brand. · Lead marketing communication for ...
-
Tokyo Dyson Full time￥5,000,000 - ￥10,000,000 per yearWe are looking for a strong communications expert to accelerate and transform Dyson's reputation in Japan. The successful candidate will be able to lead agencies and cross-functional teams to adopt new ways of PR. They will have up to date knowledge of new /social media and influ ...
-
Japan Roblox ￥3,000,000 - ￥6,000,000 per yearRoblox seeks a Communications Manager to manage both consumer and corporate communications for the platform in Japan. · 10 years of experience in communications for consumer technology companies · Fluent language skills in Japanese and English · Proven track record developing str ...
-
Tokyo Springer Nature Full time￥400,000 - ￥1,200,000 per yearAre you an experienced medical writer looking for a career advancement opportunity? We are seeking a senior level medical writer who is ready to lead a team of Local Medical Communication Team. Based in Tokyo, you'll play a pivotal role in translating science to commercial succes ...
