Additional Information Must have Japanese citizenship or Eligible work in Japan permit holder

Job Number

Job Category Sales & Marketing

Location The Westin Yokohama, 4-2-8 Minatomirai, Yokohama, Kanagawa, Japan VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Management

JOB SUMMARY

Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives.

Achieves personal booking goals and makes recommendations on booking goals of direct reports.
セールス目標の達成を可能にする、長期的で価値ある顧客との関係構築に重点を置き、営業機能に関するすべての日常業務を指導・管理する。個人の予約目標を達成し、直属の部下の予約目標について提案を行う。

CANDIDATE PROFILE

Education / Language

• University graduates
• Business speaking English required
• Native Japanese preferred

Previous Experience

• Over 4 years of hotel sales experience. Excluding corona period.
• Director of Sales for more than 1 year, or Assistant Director of Sales for a major international hotel for over 3 year.
• Needs to understand Tokyo market
• Sales experience for Corporate Rooms Sales, Groups Sales, have exposure to travel agencies in Japan.

Ø Banquet sales experience will be a plus point, but this can be taught later.

Leaderships

• Good listening skills
• Good planner and able to lay out task, deploy to team, and able to ensure team completes task in a timely manner.
• Have some kind of exposures to budget and forecast planning

CORE WORK ACTIVITIES

Supporting Developing & Executing Sales Strategies

• Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.

営業リーダーと協力し、セグメントの営業戦略を理解し、その戦略を効果的に実行する。

• Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.

経営陣と協力し、DOSが率いるセグメントの収益、顧客、市場に対応する販売計画を作成し、実施する。

• Assists with the development and implementation of promotions, both internal and external.

社内外を問わず、プロモーションの開発と実施を支援する。

Maximizing Revenue

• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).

最大限の収益を確保するため、積極的かつ積極的なリーダーシップを発揮する(個人の予約目標で模範を示すなど)。

• Recommends booking goals for sales team members.

営業チームメンバーに予約目標を推奨する。

Managing Sales Activities

• Monitors all day to day activities of direct reports.

直属の部下の日々の活動を監督する。

• Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.

ビジネス評価マネージャーが不在の場合、収益を最大化するためにケータリングのスペースリリースを承認する(DOS、グループ)。

• Participates in sales calls with members of sales team to acquire new business and/or close on business.

営業チームのメンバーと共に営業活動に参加し、新規ビジネスの獲得やクロージングを行う。

• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

予約されたビジネス(例:
提案書作成、契約書作成、顧客対応)の運営面を実行し、サポートする。


Analyzing & Reporting on Sales and Financial Data

• Analyzes market information by using sales systems and implements strategy to achieve property's financial room and catering goals.

販売システムを使用して市場情報を分析し、ホテルの財務的な部屋とケータリングの目標を達成するための戦略を実行する。

• Assists Revenue Management with completing accurate six period projections.

レベニューマネージメントを補佐し、正確な6期間の予測を行う。

• Reviews sales and catering guest satisfaction results to identify areas of improvement.

売上とケータリングの顧客満足度を検証し、改善点を特定する。

Ensuring Exceptional Customer Service

• Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.

ゲストへのホスピタリティにおいてリーダーシップを発揮し、カスタマーサービスの模範となり、ゲストとの関係において積極的な模範を示す。

• Interacts wit

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