We're looking for candidates to own the technical delivery for our enterprise customers in North America and APAC region (especially Japan).
If you enjoy working directly with customers, bridging between different stakeholders, also in a fast paced environment, you're likely a fit for this role.
As part of our founding team you may:
Work directly alongside the CEO to ensure success for customers
Travel to customer sites to solve deployment problems and more
Bridge between sales and engineering functions
Help guide the engineering teams to understand customer requests and features
Hard Requirements
Business level proficiency in English and Japanese
Excellent communication skills
Qualifications (none of these are hard requirements)
Industry experience working directly with customers to own technical deployments (experience as forward deployed engineering, solutions architects, developer technologists, sales engineering, etc)
Industry experience in management consulting
Good visual taste / an appreciation for aesthetics
Ability to build quick feature requests from customers in Python, TypeScript
Ability to understand issues in cloud deployments (knowledge of computer networking, DevOps, common issues on major cloud platforms)
Academic background in computer science or engineering
Proficiency in other languages (e.g. Mandarin)
We prefer candidates to be located in San Francisco (with frequent travel to Japan), but we may be open to hiring directly in Tokyo as well.
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