Bell Attendant

1ヶ月前

Chiyoda HSH Full time

The Peninsula Tokyo offers NEW SALARY AND BENEFIT

General Staff JPY302,100~

Supervisor JPY362,500~

Working alongside a wonderful team at The Peninsula Tokyo, we are seeking a Bell Attendant to achieve the company's objectives and create a memorable guest experience.

  • Work for a highly prestigious hotel in Guest Service team.
  • Staff at The Peninsula Tokyo are talented, highly motivated, dedicated to excellence and have an aptitude for languages.

Key Accountabilities

  • Welcome guests at Bell Desk. 
  • Escort guests to Front Desk for check in/out.
  • Luggage management.

Example of Shift

A 7:00-16:00 / B 10:00-19:00 / C 11:00-20:00 / D 13:30-22:30 / E 20:00-5:00 / F 22:15-7:15

It is an important role in contacting with guests in all situations. It leads to many rewarding experience. If it fits in your areas of expertise and you would like to further develop the following skills, we welcome your application. 

Teamwork

  • Communicating with other team members for transportation and parking arrangements. 
  • Working with the Door team to park and dispatch guests' cars.

Multi-tasking Skills

  • Apart from baggage management, you also need to be flexible to handle different situations, such as providing check-in/out information and traffic information upon guests' enquiries. 

Information Management Skills

  • Check the shared items on the web proactively at the beginning of the shift, and communicate verbally with supervisor for special reminders. 
  • Handle guests' baggage and maintain effective communication with the team about the estimated pick-up time. 

English Proficiency

  • You might receive a lot of enquiries about directions. Since most of the guests are from overseas, you will have many opportunities to communicate in English.  

Physical Strength

  • Require physical strength as the role requires carrying and delivering luggage and etc. 

General Requirements

  • English speaking skill in business situations is preferred. 
  • Work experience as Bell Staff in 5-star hotels or equivalent establishments is preferred.

Benefits We Offer

  • Social Insurance (Employment Insurance, Worker's Accident Compensation Insurance, Health Insurance, Employee's Pension)
  • Transportation Allowance (Subject to company policy; up to JPY 30,000/ month)
  • Comprehensive Training and Talent Development Program (Overseas training opportunities)
  • Retirement Plan (2% of company contributions in addition to a company match up to 2% of employee contributions, a total of maximum 6%) (Upon completion of 3-year of service) 
  • Group Life Insurance
  • Regular Days-off/ 119 days per year 
  • Life Work Balance Leave/ 3 days per year
  • Paternity Leave/ 5 days 
  • Complimentary Staff Restaurant (3 meals per day)
  • Complimentary Uniform Laundry and Dry Cleaning for Business Attire
  • Employee Recognitions (Long Service Award, Model Employee Award and etc.) 
  • Employee Events (Staff Party, Family Party and etc.) 
  • Employee Discounts on Peninsula Boutique, Restaurants and Bars 
  • Complimentary Accommodation at Peninsula Hotels (Applicable to permanent employee who completed 1-year of service)
  • Welfare Club (Relo Club)
  • Complimentary Bicycle Parking (On site)
  • Employee Dormitory (Subject to availability)

We are delighted to receive your resume for further consideration.

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